Not resolved
1.5
Details
Additional Fees
Customer service
Product or Service Quality
Website
0 comments

Opened a credit account with them and they never sent any documentation for the first 2 months about when payments were due.We made numerous inquires about the account number and when we would need to make payments.

We were finally able to get the account information and made a payment of considerably more than the minimum. When we finally received a statement from them they had tacked on a late charge! We called to complain about this but were told they never credit those back and it was our fault we didn't make the payment on time.

They claim they sent the bill and it isn't their fault if we didn't get it, keep in mind that when we made previous attempts trying to get the information they claimed they had no way to look up our account unless we had an account number!They have NO CUSTOMER SERVICE.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of liars and deceptive practices and crooked ways. Please immediately contact the author of this review to discuss problems with payment of wells fargo account and associated monetary loss in the amount of $26. Wells Fargo needs to "credit my account for the $26.00 late fee they charged because they never got me the information so i could make a payment" according to poster's claims.

Other people also mentioned wells fargo account in their reviews. You may find this information helpful for further shopping at Wells Fargo.

Had an Experience with Wells Fargo?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Ge Capital Retail Bank - EMERGENCY NEWS FLASH USPS CONSUMERS BEING RAPED DUE TO GE CAPITAL RETAIL MONEY BANK & PAY PAL SMART CONNECT ILLEGAL ACTIVITIES Ge Capital Retail Bank "To Whom It May Concern: GE Capital Retail & Pay Pal continues to lie about funds taken out of my account. They have also started putting accounts overdue TWO days..." Read more Wells Fargo - Same Check # allowed to post twice Wells Fargo "On July 1, 2016 I wrote my check for rent check number #1653 for $1519.00, I flew out of town the same day 4th of July trip. I was in..." Read more Capital One 360 - Just opened an account, already regretting it. Capital One 360 "I recently opened a Capital One 360 checking account, since it seemed like a good fit for me. Debit card, no fees for letting a bank invest my money to..." Read more Wells Fargo - Review in Banks category Wells Fargo "I had an appointment at 4.30 pm with Wells fargo banker so that I do not get late for my another appointment at 5.15. I reached Wells fargo before scheduled..." Read more Mattress Firm - Great salesman, lousy mattresses Mattress Firm "Phil Hudson, the manager of the Plymouth, MA Mattress Firm, has been wonderful and solicitously professional, trying his best to get me not only a good deal but a good..." Read more 24 Hour Wristbands - Lanyards are USELESS 24 Hour Wristbands "I ordered 500 lanyards for one of my good customers from them, and they SUCK! Within days of using them the logos rub off the fabric. Their response is "these..." Read more Adventure RV - AVOID AdventureRV.net Adventure RV "If anyone is in the market for RV parts, I would STRONGLY DISCOURAGE you from dealing with AdventureRV.net. I recently had one of the worst customer encounters of my life..." Read more Similitudeinc Dot Com - BTC ADDER SOFTWARE THAT IS WORKING FOR ME IN 2017 Similitudeinc Dot Com "I want to share my experience with what is called money adder software. I earlier came across Paypal adder in 2013 and lost several thousands of dollars buying different ones..." Read more