I have been going through the same with WF and can never talk to the loan officer assigned. The customer service dept says they will e-mail her and will not give me her phone no or e-mail address.
This just been going on and on and then they aske me to send more finanicals in. I have struggled and stuggled to make my housepaymen and let other things go. I have never been late on my payment and I guess I am being pentalize for that.
Does anyone have a contact or phone number higher up who can help me? thanks
Product or Service Mentioned: Wells Fargo Loan.