Cincinnati, Ohio

Wells Fargo, I am not sure if they know what personal banking and customer satisfaction really means. Here is the short version without the other countless issues I have been having.

I made a payment on my loan, it was taken from my bank account. No issue there right, well a few days after that they "with out my approval" took another large amount from my not Wells Fargo bank. Now my account is over drawn. I called in the complaint they informed me that I am wrong and to send a letter to them.

I also could not get to speak to a manager.

They do not seem to be worried that what they have done is illegal. Stay away from Wells Fargo Bank they are crooks!

Product or Service Mentioned: Wells Fargo Loan.

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