Wells Fargo charged me $105 in over draft fees on my STUDENT ACCOUNT!!!!!!!! I found out when I walked in to the branch to cash a check. I couldn't dispute the charges in person, so I had to call wells fargo's main number. They did a one time "favor" and retracted $35 and after much arguing said they will reimburse half of another fee, saying that is all the "system" will allow them to do. I called back a half an hour later and asked to speak to a supervisor. The representative said I cannot speak to a supervisor unless I have a reason. ummmm did you not hear me? I have a reason! Still her denied me stating I don't have a reason! Then the banker said I will retract half of one but that is all the system will let me do. I can't speak to a supervisor AT ALL, and somehow one bankers hands are tied at one point then another can do a little more. One teller says the system won't allow them to do anymore and the next person says he can only do a little more. TOTAL BS! Of course they can do more THEY MADE THE SYSTEM!
If a person has a negative balance clearly they can't afford a $35 overdraft fee let alone $105!. What they should do is STOP THE MONEY GOING OUT, so we are not charged at all, and we deal with the payment of whatever ourselves!
"overdraft fees bring in about $1.77 billion a year." - Lynn Mucken, MSN Money
Banks don't need to mooch off the people who really need it! They make enough money as is! WHERE IS THE REGULATION!
Product or Service Mentioned: Wells Fargo Account.