I believe that this bank received our payment by mail but did not process it to make us to pay late fee charge. We sent them the mail together with other mails.
All other mails were received by recipients in a few days but this one. Even when we made a payment online one day past due date because of this situation, they did not process it for a couple of days what I could see from the bank activity. Now I did not trust them at all and will make payments online.
Very disappointed with such dishonesty.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of online banking. Wells Fargo needs to read this review and look into the issue (if any) according to poster's claims.
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