Wells Fargo - Mortgage Review from Miami, Florida

Was offered a home loan modification, they WF told me cheaper interest rate and monthly payment, i thought ok why not. Well after a few payments at new monthly price of $80 less per month i received papers to sign , *** NO to save $80 a month on remaining 15 years mortgage , pay them $650 a month for 25 yrs for a total of 40 years , so a $15000 break on loan mod was going to cost me $200,000 more on loan *** NO. I didn't sign and they sent out foreclosure papers HUH WTF SCAM FARGO. they said I hadn't made mortgage payment in 6 months , BS SCAM FARGO, previous month i made payment even at orig amount and not loan mod amount.
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ID
#668159 Review #668159 is a subjective opinion of poster.
Service
Wells Fargo Mortgage

Wells Fargo Mortgage Review

1.0
Details
No mortgage application, violated civil rights, discriminated my disabilities,strongly discouraged application on phone or in person, violated fair housing act, this is traverse city, Mich. Only! Man from w/f Detroit area called me and was grand MAGGOT of all. DON'T do any business w/them. I'm Giving Fair WARNING!!!!
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ID
#646560 Review #646560 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Reason of review
Poor customer service

Wells Fargo Mortgage Review

Continuing harassing collection calls starting on the 2nd of each month, on mortgage thats due on the 1st! Multiple calls daily, even using spoofed phone #s! Morgage is up to date snd paid monthly when social security is paidcon 3rd wednesday!
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ID
#619513 Review #619513 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Reason of review
Poor customer service

Wells Fargo - Disappointed

I have paid my mortgage on time for 20 years. Wells Fargo has doubled my payments at a time that I am struggling to continue paying one payment on time. I have chosen to be a caregiver for my veteran Dad so he can stay in his home. At first wells Fargo bank manager, then two corporate executives told me they would straighten out the mistake but after seeing my situation they have decided to make things more difficult for me. I am blindsided that I can be a good customer and they can destroy me! The outcome is life altering for my Dad and I. How do I make double payments a month and take care of Dad? I wish they would just let me do what I need to, and I would continue making my normal payments. This is the beginning of the end and it is not fair!
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ID
#617310 Review #617310 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Cons
  • Dissapointed
Reason of review
Problems with payment

Wells Fargo - Home modification what a joke

1.0
Details
wells fargo is the worst of all they drag on for a yr of sending same *** over n over for their loan modifaction.till you are sooo far behind you cant do anything but yet they tell you dont make a payment. also which the gov pays them more for them to take your home away than for you to keep it! they falsify your credit report to make it look like you were behind. they falsify and charge you for hazard insurance you do not need or have or escrow account they make and take but dont pay anything, and when asked where the money went they cant tell you!!! really whos pockets did you fill you owe me insurance , escrow, credit reports and a home that myself, daughter and grandson had been living in and put onto the streets without a care. this company is heartless.so people run donot consider them n option to use in any way ...
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ID
#610677 Review #610677 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Cons
  • Rude representatives
  • Crooks and liars
  • Worst service
Reason of review
your mortgage department sucks!
Preferred solution
Full refund

Wells Fargo Mortgage Review

In divorce and never sent a notice my home inforclosure no paper work sent to me when i finally found out the house was sold with out giving me a chance
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ID
#593679 Review #593679 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Reason of review
Not as described/ advertised
1.0
Details
I'm a 24 year career vet, who unfortunately retired in 2008 and bought a home in Phoenix that same year. Little did anyone one know Wells Fargo was at the heart of the housing crisis illegal activity AND would accept a $25 Billion bail out of tax payer dollars for...
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ID
#580340 Review #580340 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Cons
  • Corupt
  • Rude representatives
  • Misinformation
Reason of review
Poor customer service
Loss
$310000
Tags
  • Wells Fargo Bank Consumer
  • Wells Fargo Advisors Solutions
  • Wells Fargo Dishonest
  • Wells Fargo Customer Service

Wells Fargo - Security lax

1.0
Details
The agent I was dealing with to secure a mortgage left the company and my file was given to another person within the office. I didn't have confidence in her ability and there seemed to be a management problem within the office. I called and asked to pick up my file and was told it would be ready for me. I never personally met the woman, yet when I showed up to the office to get my file (ALL my tax records, accounts, ss#, etc.) , she handed it to me without asking for any identification from me. Very careless! This happened in Brighton, MI
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ID
#555035 Review #555035 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Cons
  • Security
Reason of review
security
Loss
$1
Preferred solution
Let the company propose a solution

Cheryl Barron and Tonya Hossain at Wells Fargo Frisco are Liars!

3.7
Details
I called My Bank Wells Fargo at 8988 Preston Road in Frisco, Texas. I spoke with Employee Tonya Hossain (that what she says her name is) and Cheryl Barron. I explained I have been allowed to over Draw Before. I needed my House Payment paid. Tonya spoke to Cheryl Barron The Bank Manager and then Told me it would be paid. Both of these Ladies PROMISED me it would be paid. I logged into my account and the check was returned. I was charged the $35.00 return fee. I called and asked to speak to Cheryl. I was told she is with customers and I left a message on her phone Voicemail. Ofcourse Cheryl Barron the Manager never returned my call. I then got Tonya (or Sonya) Hossain on the phone. It will be taken care of she assured me. I will find out what happened. Cheryl ok'd it to be paid. It will be paid. It was returned a second time today. I called and got Cheryl on the phone. She gave me some lie about it's her fault and she did not push a paid button. Cheryl Barron and Tonya Hossain flat out lied. They are liars. They had NO intention of paying this check, even though they promised me over and over again. Cheryl Barron and Tonya Hossain are liars. Graet asset to Wells Fargo. Liars should not be employed by Wells Fargo or any other company where Honest is required. Why Lie to me? Why make promises you have no intention of Keeping? Sad! These Liars Cheryl Barron and Tonya Hossain should be fired.
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ID
#541630 Review #541630 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Reason of review
Poor customer service
Loss
$985
Preferred solution
Pay the Mortgage and let me over draw

Wells Fargo - Mortgage Review from Woodstock, Georgia

Even with the Class Action law suits and Government fines and settlements, nothing has changed. WF improperly demanded and charged my account for flood insurance even thought I have 4 times provided proof from FEMA that my condo is not is a flood zone. Over charging me for insurance just so they can get a percentage of the insurance premium. For the 10 years I had his mortgage no floood ins was required, untill WF bought the mortgage.
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ID
#526446 Review #526446 is a subjective opinion of poster.
Service
Wells Fargo Mortgage