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Update by user Dec 14, 2011

I called the newspaper and there is a person that helps out people who have these kinds of problems.He called them and within a week all was straightened out.

That being said, yesterday started a whole new set of Wells Fargo problems with another of my seven accounts.If I could switch everything to another bank I would.

Original review posted by user Nov 13, 2011

I was in the middle of a WF to WF refinance when, due to a Wells Fargo mistake (different complaint) I had to get a high-risk insurance company that took $2495.00 from my escrow account.I tried to tell them this might be an issue with the refi, but no one would listen.

I cancelled the insurance and they sent money back, but WF cannot find it. They are telling me I OWE THEM and my new mortgage payment has gone up. I've contacted everyone I can and no one can help.

I am now going to the Department of Banking and the media.I am extremely irate.

Review about: Wells Fargo Refinance.

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