Not resolved

I submitted a 2 month Forbesarance, until I go back to school. The Bank processed it over the phone.

It was a done deal, no worries for 2 months, w/Supervisors approval. Very next day, phone rings 6 times, everyone with different story. Unbelievable! CALLS ALL MONTH!

One month later, letter comes by mail, your Forbearance expires (2 days previous to letter). Only 1 month passed! The payment is late w/a late charge, $35.00. This is the worst Bank to do business with.

No one reads customer notes before calling. I'm writing to President of Bank w/complaint.

Review about: Wells Fargo Loan.

Monetary Loss: $20.

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