went to get a some things from my wells fargo safe deposit box, and was advised I didn't have a box there. turns out they let my nephew, who isn't on the box but has the same last name, access my box.

he claimed he lost the key and the paperwork, and the bank said sure, no problem, and ordered the box be drilled open! I was cleaned out for over $15000!

how is this allowed to happen? he wasn't listed on any paperwork, wasn't on the signature sheet, nothing.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of wells fargo safe deposit box. Wells Fargo needs to read this review and look into the issue (if any) according to poster's claims.

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