We closed on June 27, 2008, at closing, paid interest for July to be paid for August payment, therefore we would pay Sept 1, 2008.
August 5, 2008, we get a call from Wells Fargo that we are delinquent on out account for August pymnt. They said they recd pymnt of $678 and some cents but do not accept partial pymnts , please submit payment in full.
I tried to explain to them about closing, offered to fax them our loan documents stating Sept 1, to be the first pymnt. They declined, a couple of weeks later, we receive copies of those documents along with the wrong document(no signature), therefore proving what we had stated!!
2 weeks later, still getting harassing calls and letters stating they would like to helps get caught up!! Said that it would take them 90 days to fix the problem, which only took one of their employees to screw up in 90 seconds!!
It is now 9/11/08, still not fixed, they took Sept pymnt and applied it to the August delinquent payment!! HOLY SMOLLY!!!
Isnt their no protection for the consumer???
Review about: Wells Fargo Loan.