I have been with WFHM since 2006. From the beginning there have been problems.
The At closing we were told we needed to pay an extra charge to receive, our, loan. Then we discovered they broke our loan into two loans with the second loan carrying a 12.75% rate. They have incorrectly held payments and have reported to the credit bureaus that we have many late, payments so my credit is ruined. The Whatever issue we have had with them it, takes speaking to a minimum of four people to still, not, get the problem corrected.
I have been told I am. Not allowed to. speak to a supervisor, and I have been hungup on and to date I still have fees on my account that I do, not owe. At one point when I called about an issue I was.
told. My home had been. foreclosed, on, only to speak to someone else who. tells.
me that Isn't true? I Everytime I call I am told a different story from each person. I. speak with.
I have paid thousands in extra fees. I. still owe almost as much as I did originally. They will not refinance me because I am underwater.
The list goes on and on. I Stay away from this very crooked company.
Product or Service Mentioned: Wells Fargo Refinance.
Monetary Loss: $10000.