Wells Fargo home morgage has such a bad reputation now that when you go into the branch to make your morgage payment bank employees in the branch will now tell you that they are not part of Wells Fargo home morgage...they are just a bank. I didnt go to a morgage store to get my morgage.
I went to Wells Fargo bank...so who are they trying to kid... I would never do business with Wells Fargo again. They have made dozens of errors on my acct and when I contact them for a correction they say that they will reverse the fees this time only as a curtasy. You reverse the fees because you posted the wrong code and charged the fee when you had the payment.
This went on for 8 months.
(I have a friend that works for Wells Fargo in collections and she told me that they sent her to training to turn the error back on the customer and to collect the charges..even when Wells Fargo is wrong..) Isnt that nice to know. And for this we will pay extra taxes forever because we bailed out the banks..
Product or Service Mentioned: Wells Fargo Mortgage.
Monetary Loss: $5000.