Wells Fargo and I have been going rounds. They told me that I am responsible for whatever happens to my account, which is false in the highest sense.
If you don't authorize any transactions on your account, according to them, you are still accountable. NOT TRUE!!!! YOU CANNOT BE LEGALLY LIABLE, IF YOU DON'T AUTHORIZE ANY TRANSACTIONS ON YOUR ACCOUNT...I HAVE TRIED TO REASON WITH THEM, BUT I GUESS IT IS TIME TO TAKE MORE ACTION. They have refused to give me any correct information....They have decided to call me a fraudster, because I supposedly know the person, and gave out my account information.
False. I did no such things. They have no clue as to what they speak of. They say my account was negative $3.43, before a fraudulent deposit went into my account.
They tell me it was done at a branch, which is false. If it was made at a branch, I could not view the check image online.
Product or Service Mentioned: Wells Fargo Banking Service.
Reason of review: Poor customer service.