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Was checking my statement today and found a $14.99 charge on the november 2012 for protection sheild.Not recognizing it I called the 888# and it took over 30 minutes and a Supervisor to find my husband's info and get a refund/claim # (I had to DEMAND it) and I am going to look very carefully for the refund in 10 business days as specified!

Where do they get off charging me for something I know nothing about?

and now this thing wants more words. What the *** is happening here?

can I stop typing now?now,now?

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iastargal
#585335

We still have not received the refund but they did remove the protection plan. We've given up on getting any refund.

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