Product: Wells Fargo Customer Care Clear all filters (111 of 111 reviews match)
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1.0
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Update by user Aug 26

monetary loss was $15,000. -$20,000.

Original review posted by user Aug 26

After losing my husband to rectal cancer and putting thousands of dollars into fixing our house up to sell, to be able to pay WF what was due them and get back what I put into the repairs so I could have a few dollars to survive on being I am a disabled retired widow...
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Review
#1636244 Review #1636244 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Cons
  • Everything and everyone i spoke with
Reason of review
no cooperation
Loss
$20
Preferred solution
$15,000.00 money recup and moving cost

Wells Fargo in Elmer, New Jersey - To who it may concern

1.0
Details
All you have to do is walk in the bank and they’re nasty nasty nasty nasty !!!! And I have three accounts with them
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#1593498 Review #1593498 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Poor customer service

Wells Fargo in South Santa Clara Valley, California - Wrongfully charged overdraft fees

1.0
Details
There has been numerous times that I am charged over draft fee for transaction that had been posted the day before and I got a different reason from every different person I talked to.
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#1582415 Review #1582415 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Bad quality
Loss
$75
Preferred solution
Full refund
I still don't know what is going on, I don't know if an acct was opened in my name they wouldn't tell me. I eventually hung up because I was getting so mad. They can ask me all kinds of questions but they can't answer any of mine?? Screw Wells Fargo, your company...
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#1575734 Review #1575734 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Poor customer service

Wells Fargo - Interest free credit

1.0
Details
I got a interest free credit card for a hearing aid, I pay it early and more 70.00 more than due each month. My May payment was due the 11th, I paid it on 4/13. I then received my bill on May 22, showing I was late and a 27.00 late fee. When I called in I was told I need to wait til the billing cycle, and the lady was rude!!! seriously, I have a no interest loan and pay more and early and you don't want my money,,, if I'm late they can charge me interest,,, so beware of this scam!!!
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#1540438 Review #1540438 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Problems with payment

Wells Fargo in Gig Harbor Peninsula, Washington - Their admitted mistake

1.0
Details
Shut my card down because they claimed there was fraud. Admitted they made an error and they would send me a card in 7 days. Hope I don’t need food or gas
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#1532097 Review #1532097 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Cons
  • Terrible - unprofessional
Reason of review
Poor customer service
Loss
$500
1.0
Details
Trying to establish P.O.A. with WFADVISOR has been horrible. Getting it established with my 94 year old mom's checking & savings was accomplished in an afternoon. WFADVISOR acount took 6 months, 13 phone calls (3 of which were not returned including conference call), 4...
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#1529276 Review #1529276 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Poor customer service

Wells Fargo - Mail solicitations

1.0
Details
i'd like to be removed from your mailing list for all credit card offers. JULES from your customer service team is telling me she can only remove me AFTER she calls me?!?!?! how do i request to be removed from all mail solicitations from your bank? i am NOT one of your customers
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Review
#1528181 Review #1528181 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Poor customer service
Preferred solution
remove me from your mailing list

Wells Fargo - Awful

They did not like my comments on their customer service so they sold our mortgage to a company that charged us $80 more per month.
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Review
#1525220 Review #1525220 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Poor customer service

Contact Wells Fargo Customer Service

Mailing Address:
Corporate Offices Wells Fargo
420 Montgomery Street
San Francisco, CA 94104
USA
Phone:
(800) 869-3557
All Wells Fargo Contacts

Wells Fargo - Horrible customer service- Unable to do anything in Branch

Repeatedly, I have found Wells Fargo to be unwilling to provide any customer service or support. Most recently, they refused to accept a Notarized Power of Attorney (POA) to get my uncle's account number for an insurance filing. Since he is under 24 hour nurse care, we drafted a POA for exactly this purpose. In the past, I had a stagnant savings account eaten by Wells Fargo for crazy fees. When I went to withdraw savings, I was told I owed money because fees to let them hold my money for the past year was more than I deposited. If you ever need assistance or information, Wells Fargo will make you feel like you are a beggar.
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Review
#1510704 Review #1510704 is a subjective opinion of poster.
Service
Wells Fargo Customer Care
Reason of review
Poor customer service