Product: Wells Fargo Customer Care Clear all filters (56 of 56 reviews match)
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My child was sick i when to cash a check at the melbourn location asking the teller please dont write on the check if she unable to cash the check she approve the check after asking her back for it no one else wants to cash the check call customer service i was told...
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1.0
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Wells Fargo Customer Care
#1183703
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Wells Fargo - Outstanding

I could not locate some old 1098s for my mortgage. The loan servicing was transferred in 2016 to another company and I was afraid that I would have trouble. She found the documents quickly and emailed them to me. Thank you. I cannot say that I am as happy with this stupid site. They will not let me finish unless I write at least 100 words. So here goes. ....{{REDACTED}}
5.0
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Customer service
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Wells Fargo Customer Care
#1178469
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Wells Fargo [WF] is one of the worst institutions with which I have ever dealt. WF reported incorrectly a delinquent payment of 32 USD to Trans Union, based on a credit card transaction. However, I do not have nor have ever used a WF credit card. My FICO score dropped...
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1.0
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Wells Fargo Customer Care
I liked
  • Nightmare
I didn't like
  • Anything about this financial institution
#1177936
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They quote all calls are being recorded I've been dealing with these reps for at least 6 months now faxing paperwork, POA asking for updates on funds availability...Only to get the same *** answer...WE DONT HAVE ANYTHING ON FILE...Who the *** keeps the notes in the...
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1.0
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Wells Fargo Customer Care
#1176739
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*** off at Wells Fargo

Has anyone got their money back I just need to know because I haven’t heard anything but runaround from everybody Wells Fargo from my card representative I am pissed!!!
1.0
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Wells Fargo Customer Care
#1145800
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Wells Fargo - Customer service

Called customer service about unrecognizble transiction which is $198.89. Her name was Sussana or whatever. She wasnt helpful at all and rude. I asked her conf# just twice she already sounded so ennoyed because i asked twice. I actually dont understand watever she was saying...
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Wells Fargo Customer Care
#1108142
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In short after the passing of my father Wells Fargo is completely disorganized. So many frustrating waste of time phone calls and transfers to the wrong departments. People die every day, they are a bank to thousands of people, you would think they would do a better...
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1.0
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Wells Fargo Customer Care
#1098137
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gust 20, 2017 We have contacted Wells Fargo by phone and email at least twice and faxed documentation from our city tax office that proves our taxes are paid in full for 2017 at LEAST three weeks ago. We were told they'd review it and send us a detailed response. What...
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Wells Fargo Customer Care
#1090492
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I have been banking with them 26 years, currently in process of pulling all saving checking, 3 brokerage and my mortgage with them..to long of story to try to explain, however i have gotten the biggest run around..transferred to about 10 different departments who...
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1.0
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Wells Fargo Customer Care
I didn't like
  • Misleading customers
  • Useless general customer service number
  • Spoke with 5 people to no avail at getting my money
#1086320
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We want a letter verification from the bank to our daughter school resgiter .Banking can't give to us. we have to call Well fargo service. Frist , lady Kim said she sent it to us email. Two hours we saw nothing, we called back, orther guy we forget name, said that can...
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Wells Fargo Customer Care
#1066127
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