Homestead, Florida
Not resolved
0 comments

I am currently on hold with Wells Fargo to talk about a credit card, waiting to speak with a representative. I have not spoken to any human yet and I have now been on hold for 53:23.

That is a joke. I've never heard of anything like this. Luckily, I have it on speaker and am working via my computer but this is unacceptable. No matter the business or industry, this should never happen.

I just got married and we are going to open a joint account.

Guess where we will not be banking? BTW, it has now been 57:29.

Product or Service Mentioned: Wells Fargo Account.

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