I had a wells fargo credit card with a high balance on it, I was referred to their payment assistance dept. What a joke.
You get a different answer every time you call or they call you. They harassed me constantly calling my cell phone continuously. I did get behind but they said they would work with me. Yeah right, continued to call and demand payment.
I recently paid the card off and when I called to make the final payment the guy who assisted me argued with me about my final balance. Now it was only a $4 difference but its my $4 and then I found out I was right I should have paid $4 less on my final payment. I called to make sure card had a zero balance and was told they owed me $4.
Go figure if I hadn't called would they have been honest enough to return my $4. Glad to be done with these greedy uncompassionate humans.
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