Wells Fargo has no idea how to administer an HSA.
Wachovia had serviced my HSA account superbly, but now that WF has taken over it is like banking amateur hour. They have issued debit cards twice in the past year and will not issue dependent cards until spring 2011!
This is unacceptable for families with dependents out of state in college, who need to pay for office visits, and prescription costs. I called customer service who could not help at all. Extremely poor response.
I can set up an HSA wherever I want, and I certainly will be getting as far away from Wells Fargo as I can.
Product or Service Mentioned: Wells Fargo Account.