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Verified Reviewer
1.3
Details
In December I was Told the Safe Deposit Guy Went to Lunch and he had the Keys??? WRONG And Scary as a Customer--You Don't Leave the bank with Keys??? Following My Gut--Went back in Jan. to collect my belongings----I Was BLOCKED From leaving The Vault because I wrote...
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ID
#1769682 Review #1769682 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Reason of review
Poor customer service
Preferred solution
closinig account--IM OUT

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not conduct business with wells fargo

1.0
Details
when i reported fraud i was informed all was well. two weeks later 10 business days i went in again and was informed some mistakes were made but it had been straighten out. two weeks later 10 business days i went back and was informed they needed more information . it took me a week to round all information up at which point i was informed i needed to close all account and open new accounts that this would resolve all issues. i deposited funds into the new account which were immediately applied to the closed fraudulent accounts essentially stealing my funds. this is just plain a dishonest bank
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1 comment
Melissa C
#1801239

I agree Wells Fargo is horrible, the same thing happened to me.

ID
#1755133 Review #1755133 is a subjective opinion of poster.
Service
Wells Fargo Banking Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not do business with Wells Fargo

1.0
Details
I was incapacitated from a heart condition. while recovering i discovered that my girlfriend thinking I was dying anyway perpetuated fraud on my accounts including opening more accounts with Wells Fargo on-line. I reported this to Wells Fargo on October 31, 2019, it is now 31st of December and they have still not reversed the Fraudulent charges forcing me to open new accounts and then taking funds deposited into "new account" and applying funds against Fraudulent old accounts . They have repeatedly forced me to repeat claims filed with Sandy Police, obtain medical records and had me in their branch for several days of over 10 hours of my time plus hours of "at home" research and chasing medical records.
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1 comment
Anonymous
#1797591

And you expect what from them? This @#$# takes time to sort out.

They want to be absolutely sure you're not in on it and will run back to your GF the second you get the money back. They want you to prosecute this chick and get her locked up as proof.

Your anger lies with the person who ripped you off. OK..."You must work for them."

ID
#1747341 Review #1747341 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Pros
  • Who did try to make me fell better
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$2856
Preferred solution
Full refund
Tags
  • dishonest
  • Wells Fargo We Don t Need You
1.0
Details
I was laid off last year and had to live off my 401k. Once my money dwindled to very little, Wells Fargo sent what was left of my 401k to another company I've never heard of named FPS far away. FPS stated Wells fargo was suppose to notify me before sending them my...
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ID
#1689110 Review #1689110 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Cons
  • Problems they cause their customers
  • Greedy
  • Rudeness
Reason of review
Poor customer service
Loss
$1157
Preferred solution
Let the company propose a solution
Tags
  • Horrible Bank

Wells Fargo - Do yourself a favor and don't use this Bank they have horrible customer service and they lie to their customers lie to their customers

1.0
Details
Today I went to deposit my paycheck like I have done so many times before. The bank put a hold on my funds.nobody at the bank and tell me when the funds will be available. This causes extreme hardship for me because I needed to pay bills with my paycheck money to set that counts been open for years it's the same paycheck I've deposited over and over again they insist that holding my money so do yourself a favor stay clear of this bank they lie to people they they do whatever they want with your money and then they and they seem to do whatever they can to get you to incur NSF fees. Like I said just do yourself a favor and don't bank here
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ID
#1551325 Review #1551325 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Reason of review
Bad quality
1.0
Details
I have my mortgage with Wells Fargo. I have my payment paid thru recurring online Bill Pay. I received a notice 17 days after the fact that my payment was late. Since this is auto drafted thru online banking, how could this happen? I contacted customer service. The...
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ID
#1537695 Review #1537695 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Cons
  • Customer service
  • Online banking
  • Rude customer service
Reason of review
Problems with payment
Loss
$646
Preferred solution
Let the company propose a solution
Tags
  • Bank Error
The dealership ran the financing through Wells Fargo Bank, my first and last dealings with Wells Fargo bank. I'm actually starting refinancing procedures today and can't wait to pay them off. It started with the dealership. They were great but since I was relocating...
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ID
#1522217 Review #1522217 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Reason of review
Bad quality

Wells Fargo - Very disapointed customer!!!

Not able to do a VERY IMPORTANT bank transfer today. This is about the 3rd within a month (that I personally know of) with a website crash. DON'T BE CHEAP AND GET INVEST IN BETTER SOFTWARE!!! I have been a loyal customer, but after these inconvenient experiences I will be withdrawing from Wells Fargo, and joining another bank! -END-
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ID
#1466463 Review #1466463 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Reason of review
Poor customer service
I cannot get any answers as to why it took 18 years this July to find me after my husband's death in 2001. I've been tied to my husband's social security number with my receiving disability and widows benefits. They want to give me a three week distribution sheet only...
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2 comments
Anonymous
#1657215

They must close your deceased husband's account and open up a Bene IRA since you're the beneficiary. There are rules to follow. Check out https://www.irs.gov/publications/p590b

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ID
#1447920 Review #1447920 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Reason of review
Bad quality

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Wells Fargo reviews
1.0
Details
I had a very poor experience with the claims assistance center which did nothing to review my claim on a merchant processing error. They immediately denied my claim without any review. Use American Express as I will going forward because of their dramatically different...
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1 comment
Anonymous
#1626590

You are correct to fire this monster mega bank and get rid of these problems.

ID
#1404652 Review #1404652 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Reason of review
Poor customer service
Loss
$283
Preferred solution
Full refund