All I want to do is call in and make the payment of auto loan which is held by Wells Fargo bank. The call in center for loans and credit card has got to be one of the worst ever! Never able to call in, key or say what is being asked and get a positive response first...
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ID
#1563391 Review #1563391 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Reason of review
Problems with payment
So I went to the Texas DMV to request my current vehicle's title and was told at the DMV that Wells Fargo has a lien on my vehicle. I PAID the WHOLE amount FOUR years ago!!! How it is Wells Fargo can get away from holding a lien on a PAID OFF vehicle! Wtf I'm getting...
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ID
#1396383 Review #1396383 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Reason of review
Lien on my car
Preferred solution
Let the company propose a solution
1.4
Details
I am actually on hold now for the beneficiary support dept at Wells Fargo. I've been trying for 3 STRAIGHT DAYS to contact them about an auto loan for my brother's estate, since he died recently and suddenly. These folks have no clue how to get people to the right...
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ID
#1392402 Review #1392402 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Cons
  • Unwillingness to help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • auto loan
1.0
Details
Have contacted Wells Fargo repeatedly trying to finance deceased father's auto loan in my name and have title transferred to me (the personal rep of his estate). Online website claims that minimum balance to finance auto loan is $5,000, but auto loan department over...
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1 comment
Anonymous
#1567767

Go to a credit union and get a new loan so that you can {{redacted}} Wells Fargo.

ID
#1360411 Review #1360411 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Cons
  • Being lied to by customer service
Reason of review
Poor customer service
Preferred solution
finance the auto in my name
Tags
  • Beneficiary Services Not Helpful
Worst company to have a loan through. They took the money out of my account a week ago, closed my account already and yet won't release my title for 7 days and then I have to wait for this to come snail mail. This is 2018 please update your company with the times....
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ID
#1359805 Review #1359805 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Reason of review
Problems with payment
1.9
Details
On 08/14/2018, I paid off my auto loan to Wells Fargo Dealer Services. not missing one payment in the four year period. On 08/30/2018, I checked with Wells Fargo to make sure the check had posted, it was posted At the point I advised the rep that I wanted my account to...
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ID
#1357475 Review #1357475 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Cons
  • Fact that my account was unauthorized closed
  • Dissapointed
Reason of review
Poor customer service
Preferred solution
open my account and keep it open for future purchases.
I put a specific amount in my one checking account to make a payment on Wells Fargo Dealer Services and, unlike other websites, it does not show that you owe nothing at this time and your payment is being processed. So, they tried to hit me up for two payments because...
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ID
#1329716 Review #1329716 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Reason of review
Problems with payment
I bought a car, was paying it off, gto into some problems where I was late paying I finally sent them 3 different checks to get caught up. But they never told me they were repoing the car. They cashed my checks, took car ,with 900 dollars of my possessions including...
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1 comment
Anonymous
#1537126

So you never bothered to call them to say “hey I’m a *** who hasn’t paid but I’m going to pay now so please don’t take my car” and it’s their fault???

ID
#1325550 Review #1325550 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Reason of review
Problems with payment

Wells Fargo - They stole the car payments were current,but not 1time Twice

1.4
Details
So thank God you still have your car.Considering these people are not for Humanity.
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ID
#1324793 Review #1324793 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Reason of review
Problems with payment

Wells Fargo Reviews

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Wells Fargo reviews
1.0
Details
They came early one morning and just took it with all my personal effects inside the vehicle and to do the repo they hired a shady towing company that was over 1.5 hours away from me. They would not let me get my personal effects out of my vehicle myself...the nasty...
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6 comments
Anonymous
#1512005

Sounds like you didn’t think this out clearly and ended up sticking a gun in your mouth and telling Chrysler to dare you to pull the trigger...well they dared and you pulled and now your brains (or lack there of) are spattered all over the cement...why in gods name did you think not paying Wells Fargo was going to motivate Chrysler to help you? Just wait until you see the fees for having the vehicle repo’d that Wells is going to make you payYour misguided actions are solely your responsibility

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ID
#1293424 Review #1293424 is a subjective opinion of poster.
Service
Wells Fargo Auto Loan
Cons
  • Literally anything about my experience with this shady business
Reason of review
Poor customer service
Loss
$38000
Preferred solution
I want what I am OWED! My vehicle was valued at 38,000 when you snatched it and I only owed 18,000 on it therefore you stole the value of 20,000 from me! Make it right or my opinion stands and I will also be reporting to BBB and tons of other places.