1 comment

I swiped my debit card by accident for a $2300 purchase, did not enter my pin or sign, and had the transaction voided and rung up again on another credit card.Wells Fargo held the $2300 out of my checking account for 72 business hours because of this accidental swipe for a transaction that I did not authorize.

I went to the bank and they simply told me to wait to see if the transaction would be removed or posted! (Why would I want an unauthorized transaction posted?) WF did not offer to call the merchant and clear it up. Also, I discovered after doing research that Visa requires card-issuing financial institutions to release all holds within 3 business days of the authorization request. Wells Fargo of course, did not tell me this.

They also did not tell me that this invalid "hold" could result in overdraft fees. So what saved me? Well, I did. I went to my credit union and took $2300 out of my savings and hand-delivered a money order to WF to cover THEIR invalid "hold" of MY money.

If I had not done this, and done it when I did, I would have incurred at least $300 worth of overdraft fees. If you run into an electronic processing problem with WF, be assured, you will have to save yourself because they won't be offering any assistance, much less basic info. It is absurd that a customer of 18 years in good standing had to jump through hoops and was unable to access to funds for 3 days because an accidental card swipe. Surely, this is not an unusual type of mistake.

Wells Fargo gets an "F" for effort from me.

Review about: Wells Fargo Checking Account.

Monetary Loss: $2300.

Had an Experience with Wells Fargo?

Write a review


Terms of Service
Post Comment

Pay attention to the banks hold policies. Don't be an ***.

You May Also Like

Ge Capital Retail Bank - DEFRUADING THE UNITED STATES POSTAL SERVICE Ge Capital Retail Bank "GE Capital Retail Money Bank/PayPal Smart Connect/PayPal have been using the United States Postal Service to "Defraud" the consumer. I have been dealing with this since 2011 & these "Crooked"..." Read more Scotiabank - Where is MY money?!? Scotiabank "...Nothing was being done to correct this situation except for Scotiabank representatives asking me to be "patient"..." Read more Ge Capital Retail Bank - GE CAPITAL PAYPAL HAVE TIES THAT OTHER BANKS DON'T Ge Capital Retail Bank "There will be copies of documents that I have sent to the various state & federal agencies since 2011. I can't even picture how many Billions & Billions of dollars..." Read more Ally Bank - Auto Loan Review Ally Bank "I've been with ally auto financing for two years. Bought 2014 Kia Optima brand new for 300.27 a month through ally mobile app. January 11th 2017 I made my payment..." Read more Jawbone - $150 band was broken in less than a year and I’ve received no compensation or adequate customer support Jawbone "My UP3 band was broken in July 2016 and I opened my first ticket using Jawbone support page on July 20th, 2016 I was asked for detailed information about the..." Read more Adventure RV - AVOID AdventureRV.net Adventure RV "If anyone is in the market for RV parts, I would STRONGLY DISCOURAGE you from dealing with AdventureRV.net. I recently had one of the worst customer encounters of my life..." Read more Woofgang Bakery And Grooming Fleming Island - Poor Customer Service, Privacy Information Violation, Harrassment Woofgang Bakery And Grooming Fleming Island "I had purchased a harness from Woofgang Bakery on the 4th of September 2017 (few days prior to Hurricane Irma). My family and I were forced to evacuate Middleburg Florida..." Read more Similitudeinc Dot Com - BTC ADDER SOFTWARE THAT IS WORKING FOR ME IN 2017 Similitudeinc Dot Com "I want to share my experience with what is called money adder software. I earlier came across Paypal adder in 2013 and lost several thousands of dollars buying different ones..." Read more