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Wells Fargo - Mostly suck, loved the Escrow Buy Down service, now cancelled

3.5
Details
For years I used the Escrow Buy Down service Wells Fargo provided to really help budgeting so that I knew my mortgage payment would always be the same. It didn't cost Wells Fargo ANYTHING to provide this to their customers, but now I have to re-budget every year to ensure I can pay for food and medication every month not knowing what my "new" payment will be. With the Escrow Buy Down, I would put just a little extra aside to ensure when my Escrow Analysis was done, I could send back in the escrow balance I was sent, and Voilà, my payment remained the exact same. DAMN Wells Fargo for taking this away. I'm already looking for another Mortgage provider.
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ID
#1786080 Review #1786080 is a subjective opinion of poster.
Product
Wells Fargo Account
Pros
  • Decent customer service
Cons
  • Non-responsive to customer needs
  • No escrow buydown program
Preferred solution
Let the company propose a solution
Tags
  • Escrow Buydown
1.0
Details

Update by user Nov 28, 2019

I intend to tell everyone I know about this experience with Wells Fargo bank.

Original review posted by user Nov 28, 2019

Requested a stop payment. The stop payment fee was taken out of my account. I then checked my account the next day to make sure that the stop payment was taken care of the way the online...
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2 comments
Machele
#1783084

File a complaint with the agency that regulates banks in your state. Find it on your state's main website.

If you can't find it, call your state rep and have them find it for you. That's what they are there for, to help constituents.

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ID
#1718222 Review #1718222 is a subjective opinion of poster.
Product
Wells Fargo Account
Pros
  • Sneaky fees
Cons
  • Lying and dishonesty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$650
Preferred solution
Reverse the amount that was stopped
Tags
  • Stop Payment

Plexor Marketing - SALEH

Plexor Marketing - SALEH
Plexor Marketing - SALEH
Plexor Marketing - SALEH
Plexor Marketing - SALEH
2041 Wexford Green Drive, Valrico Florida 33594 , decades of fake nationwide companies set up for money laundering and cybercrime. Saleh, 2041 Wexford Green Drive Valrico, Florida- A nationwide cell jeopardizing our homeland security.
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ID
#1651032 Review #1651032 is a subjective opinion of poster.
Product
Wells Fargo Account

Wells Fargo - ALLOW YOUR MONEY TO BE STOLEN

5.0
Details
WELLS FARGO TOOK MY MONEY FROM MY SOCIAL SECURITY CHECK AND GAVE IT TO A LIEN THAT WAS NOT MINE. THEY ALSO ALLOWED TRANSACTIONS THAT WAS NOT AUTHORIZED BY ME WHILE TELLING ME THAT THEY FEEL THAT I GAVE MY INFORMATION TO SOME ONE AS NOT TO HONOR MY CLAIM ALTHOUGH THE MEDIATION JUDGE IS THE PERSON WHO FOUND THE FRAUD ON THE ACCOUNT .
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ID
#1630920 Review #1630920 is a subjective opinion of poster.
Product
Wells Fargo Account
Reason of review
Problems with payment

Wells Fargo - Amazon has free access to your account

1.3
Details
I was on amazon looking at office chairs so I brought one with my "checking card/debt card." After I got my chair I decided to look at my wells account and noticed that amazon was able access my visa credit card and "charge me a prime membership!" Even though I had turned this card off 1 or 2 months ago they still let amazon charge my card. I did file a clam and got my 13 dollars back, but my point is that Wells Fargo allowed amazon to charge this card. even though I was never an prime member ever. Beware folks
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ID
#1606827 Review #1606827 is a subjective opinion of poster.
Product
Wells Fargo Account
Reason of review
Problems with payment
I HAVE HAD TWO INVESTMENT ACCOUNTS WITH WELLS-FARGO FOR OVER 20 YEARS. EVERY TIME I MADE A WITHDRAWAL THEY HELD ONTO MY $$ FOR 2-4 DAYS BEFORE RELEASING IT TO ME! WHEN I FINALLY HAD ALL I COULD STAND, I MADE A REQUEST FOR A TOTAL DISTRIBUTION ON THE 15TH DAY OF JULY,...
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ID
#1606699 Review #1606699 is a subjective opinion of poster.
Product
Wells Fargo Account
Reason of review
Problems with payment
I had a horrible experience with Wells Fargo. First of all, I have had accounts with Wells Fargo for over 10 years. I recently received an insurance settlement check and deposited it into my WF checking account. At the time of deposit I was told the funds would be...
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ID
#1574810 Review #1574810 is a subjective opinion of poster.
Product
Wells Fargo Account
Cons
  • Customer service
Reason of review
Poor customer service
I took the loan out 20years ago never missed a payment- 800 FICO- good income which they in about 2 minutes can easily verify would anyone with the exception possibly of a wells fargo person risk losing a 400k home over a 15k loan? All they have in place of common...
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ID
#1559376 Review #1559376 is a subjective opinion of poster.
Product
Wells Fargo Account
Reason of review
Problems with payment

Wells Fargo - Cust svc is dead

1.0
Details
Customer service is dead. Wells Fargo puts little into the hiring and training of there reps. I called to get assistance with a transaction that made no sense to me. I got a smart mouth punk who was horrible at his job to say the least. I was refused an id number from the rep and was told that's personal information! What type of company is this? You would think that with all the bad press they've been getting they would try to improve in the most basic of areas. Instead of opening up fraudulent accounts why not give quality customer service to your real customers? Oh yeah his manager backed him up on not giving id number. smh fwf
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ID
#1512294 Review #1512294 is a subjective opinion of poster.
Product
Wells Fargo Account
Reason of review
Poor customer service

Wells Fargo Reviews

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Wells Fargo reviews
1.0
Details
My 91 year old father has banked with Wells Fargo for years. We had him put into a nursing home a few months ago and in doing so we had to start doing his banking ourselves. I was going over his bank statement and saw that money was being taken out of his account to...
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3 comments
Anonymous
#1670607

The account number and the name for who the security system was for did not jive. The name that went with the security system account was NOT the name on the bank account where the payment was being taken.

Wells Fargo doesn't check these things out?

Wether my father, whom we now know has the beginning of dementia (yes, I know the dementia is not the banks fault) but the bank should have a system to check these things out! When I went to the bank to speak to them about this, they were very defensive and rude from the very start of our conversation!

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ID
#1500103 Review #1500103 is a subjective opinion of poster.
Product
Wells Fargo Account
Cons
  • Rude customer service
  • Run around
  • Wells fargo claims and fraud dept
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • dishonest