We moved to GA back in Oct of 2007 from KS. We had a home in KS, that we had been payin on for 7 years. Just this last year of 07 did Wells Fargo decide to start raising our payments about every 2 months. By the time we left to come to GA, our payments were up to 532. We had been talking to them and had been keeping them informed and when we got to GA, we started the proceeding for hardship and filled out all forms and sent in all papers and documentation that was needed for approval.
We waited and waited and unfortunely for us they never did nothing to help us get caught up on our payments nor did they offer any type of help to keep our house out of foreclosure.
Every time we called to find out what we were to do and how much we were to pay, they would only say that our case was still in litagation, and that it was still pending. This went on for 3 months, while we were experiencing fianancial hardship of worse kind.
We were wanting to save the house and rent it out and that way we would be able to have some income once in a while.
Wells Fargo Bank would not work with us and would not even try to fix the problem. Instead they sent us into foreclosure, with no way to save the house.
Wells Fargo Bank is not one mortgage company I will ever recommend to anyone. They don't care about their customers or their reputation, as a caring buisness.
Product or Service Mentioned: Wells Fargo Mortgage.
Monetary Loss: $39.