On 8/28/2018 I deposited a check through mobile banking. The check was 2500 they have not released funds.
At first blaiming other bank. Now has no clear cut reason to hold funds since the funds cleared issuing banks on the 8/29/2018. Spoken to two different branch managers. Have spoken to supervisior At call center.
They all said back office is holding funds for various reason even after all the funds have been vertified. I am livid and ask to have check back in my hands so I can go to issuer and present it.
Nothing bank has not released the money is limbo. I am closing my accounts soon as check is returned to me.
Product or Service Mentioned: Wells Fargo Account.
Reason of review: Problems with payment.