Not resolved

On 08/14/2018, I paid off my auto loan to Wells Fargo Dealer Services. not missing one payment in the four year period.

On 08/30/2018, I checked with Wells Fargo to make sure the check had posted, it was posted At the point I advised the rep that I wanted my account to remain open and to keep my file on record. The rep agreed. On 09/16/2018, I get an email from credit karma asking if I had authorized Wells Fargo Dealer Services to close my account? I had not.

Wells Fargo Dealer Servies has made a mistake and they need to resolve this issue now.

This is no way to treat an established customer. Last four of the account number 1247.

Product or Service Mentioned: Wells Fargo Auto Loan.

Reason of review: Poor customer service.

Preferred solution: open my account and keep it open for future purchases..

Wells Fargo Cons: Fact that my account was unauthorized closed, Dissapointed.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Wells Fargo Reviews

  1. 313 reviews
  2. 71 reviews
  3. 26 reviews
  4. 13 reviews
  5. 10 reviews
Wells Fargo reviews