As a merchant I like to call and verify funds on checks to make sure they will clear the bank. I never have a problem with any bank but Wells Fargo.
They could care less if a customer is writing bad checks. Last time I called was told "Its not our problem, if checks clear or not" Not only is this irresponsible as a financial institute but just plain idiotic.
Now, even if a good check comes in the shop I have to deny it, lose the sale, and *** off a customer. I do however make sure to let the customer know why I cant take the check and do my best to convince them to get a new bank.
Product or Service Mentioned: Wells Fargo Customer Care.
Monetary Loss: $1000.