Update by user Apr 18, 2013
First, I don't care if you think this is BS or not, just go to another page. I have no time to make up stories but I do feel it is VERY important to share my experience so others can know and guage for themselves how to react.
On this issue ... I FINALLY managed to get someone in the bank to see me TUESDAY. A "wealth manager" or "private banker" girl sat down with me and looked into it.
I had EVERY BIT of mail that they claimed was returned. Apparently I was lucky enough to either get the right person, or someone in a good mood. They made the "proper adjustments" to the account they told me, of course, the best part of those "adjustments" was that I had to wait 48 hours to see my money back in the account.
SO ... as of now, nothing showing yet. They did actually take care of it and didn't admit to their mistake at all, but fixed it without an attitude so I'll take that as an apology :)
We'll see, I'll have to check tomorrow again to see if it is back in my account. BUT ... bear in mind, I sat a week with a pretty good chunk of money vaporized.
THAT, in and of itself, scares the living $h1t out of me!!
Update by user Apr 13, 2013
OH, lastly, so I don't get sued for slander by these *** I'll be posting copies of my statements before and after they "ABANDONED" my account through their OWN error and HORRENDOUS service and INCOMPETENT behavior. That is the only way to explain how they can treat me like this after being a customer there with loads of money in that armpit for nearly three decades. The NERVE of these arrogant SOB's.
Update by user Apr 13, 2013
I'm still fuming at these *** HOW they can JUSTIFY this will be amazing come Monday. I'll keep posting on this and any other site I can find on the web of this type. This story MUST be told.
If they don't straighten this out in five minutes first thing Monday morning, I will be posting the complaint I will be filing in Federal Court on Monday. I will further post every motion, every pleading and every aspect of how my legal battle with them goes.
Again, I'll update this post on Monday and if anyone reads this stuff, it may get interesting.
Original review posted by user Apr 13, 2013
INCREDIBLE THIS BANK! I log in today, my account, POOF, vanished. So, I'm a bit worried, but maybe there's an explanation. I call customer service and say, "uh, one of my account is missing, with a pretty good chunk of change in it..."
The guy says, "Oh, yeah, your mail was returned to us, so the account has been ABANDONED, there's nothing I can do, so it's not available anymore. Is there anything else I can help you with?"
AMAZING ... this bank is the WORST ON THE PLANET!
I CAN'T IMAGINE ANYONE TRUSTING THIS BANK!
They have my EMAIL, they have my PHONE number and they have my ADDRESS. NOTHING, NOTHING at all from these jack holes. Not only that, but I HAVE EVERY STATEMENT, NOTHING was returned to them. Not even an email or a phone call nothing ... for THIS AMOUNT OF MONEY are you KIDDING ME?!?!?!?
Don't laugh at Cypress and other countries threatening to STEAL YOUR MONEY FROM YOU ... IT IS HAPPENING NOW in this country.
Apparently now I will have to SUE THEM and spend tens of thousands of dollars to GET MY OWN MONEY BACK?!?
WOW, Monday is going to be a *** storm in that place. So I have to sit through two days of stomach turning pain and suffering probably to just have a freaking STROKE on Monday when they give me the SAME ATTITUDE when I walk in that ARMPIT of a bank and get some "greeter" that's as much of a jack hole as the on the phone today.
Amazing, NEVER, EVER, EVER, EVER, EVER bank with these CRIMINALS!
Courtesy is their motto, MY *** HOLE, they are just criminals hiding behind thousands of pages of account agreements and legal BS.
NEVER, EVER, EVER Trust these *** Your money depends on it.
I'll try to follow up Monday, but as of now, they have STOLEN MY MONEY and God knows they'll have some *** "rule" that THEY BROKE or made a mistake and did not follow which they used to steal my money.
I hate them with every molecule in my body, everyone should do the same.
Product or Service Mentioned: Wells Fargo Account.