5750 North Point Pkwy, Alpharetta, GA 30022, USA
Not resolved
3 comments

I was entered this branch on 09/28/2018 to make a check deposit an account. We have a small business account with Wells Fargo.

The check from another company (chase bank) and was post dated for 10/1/2018. Teller denied deposit and said they don't allow post dated check to be deposited to an account. I went back to the check issuer and requested for a date correction on the check. The authorized signatory crossed out the date , wrote a new date and signed the correction.

Went back to the branch again to deposit. They denied the deposit. I requested to see the branch manager. Manager came after 10mnts and he repeated the same.

They did not accept the check. I feel I pissed off because of the ego/attitude issues with the staff.

There is no banking rule deny a check for correction on the check with an authorized signature next to the correction or a post dated check. Signature verification is done by the clearing bank not by a third party banking teller.

These days we can even deposit a check thru a mobile app. I have the names of the staff available if anyone interested.

Product or Service Mentioned: Wells Fargo Checking Account.

Reason of review: Poor customer service.

Wells Fargo Cons: Inability to aid in problem solution resolution, Misinformation, Customer service.

  • horrible staff
  • Very Unprofessional
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Anonymous
#1572207

I don't think anyone's interested.... The minute that check goes in, they're going to attempt to draw the money and possibly over drafting the account of the idiot who wrote it thinking you understood how this worked and wouldn't try and deposit it until the 1st.

What did you think they would do, pin the check to the bulletin board and wait until the first to put it in your account? Once again, this is the 21st century, the computer or app doesn't care about the date it will try and draw as soon as it went it. They did you a favor.

You have bigger problems than WF if you actually accepted a check like that. Whoever wrote it for you probably hoped/thought you would actually wait until the 1st to deposit it.

Anonymous
#1573924
@PissedConsumer1572207

If the check with forged signature how do a depositing third party bank verify it - there is no way a third party bank can verify the check - Account holding / clearing bank is the one verify and clear the check - This is how wellsfargo treat their customers. horrible...

this check is clearing thru an account, not en-cashing it, which is opened in US with all the relevant and official photo ID document as a company account. How come a bank allow to open account with out all these...

idiotic arguments ''The minute that check goes in, they're going to attempt to draw the money and possibly over drafting the account of the idiot who wrote it thinking you understood how this worked and wouldn't try and deposit it until the 1st." If wellsfago allow to open anonymous accounts then off course your argument is right. Don't bs

Anonymous
#1571497

You need to fire this monster mega bank immediately. Why would you keep them or any of the infamous four?

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