Wells Fargo - Spam Emails
I keep getting emails from Katherine Hunt with Wells Fargo asking me to sign up for some accounts online. I keep telling her that I am not interested and do not want any more emails.
I called Wells Fargo about the issue and they said that it is just a bunch of fraudulent phishing emails, but the email account (katherine.e.hunt@***.com) and name match up with a listed employee of Wells Fargo (out of home mortgage).
I did look into home mortgages over a year ago, but never with Wells Fargo, so I am not certain how they got my contact information.
I am still waiting on a response to the spam emails. Still confused why they would say that the emails are fraudulent, even though this employee exists at Wells Fargo and is using their server (would hope their security was better than that), and why no one has stopped the fraudulent emails.
Kinda sketchy, especially with the whole account scandal.
Reason of review: Poor customer service.
Preferred solution: Full refund.
Wells Fargo Cons: Spam.
Location: 1089 Jordan Creek Parkway Suite 130, 1st Floor, West Des Moines, IA 50266, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Label them as "spam" or "junk" and if that doesn't work, find out how to block that email address from your email service.