Apparently my secured card was closed without my knowledge so when I went to pay my card off, they just took my money and wont return it for 60 days, even though i transferred funds from my wells Fargo checking account to my secured card. Hello!
A secured card means that its my money to begin with!!!! The customer service was horrible.
They left me on hold for 40 minutes as they shuffled me around to people that made me re verify my information and my problem over and over! They did nothing and now i wont see that money for 60 days!
Product or Service Mentioned: Wells Fargo Checking Account.
Reason of review: Problem with delivery.
Monetary Loss: $300.
Preferred solution: Full refund.
Wells Fargo Cons: Resolution to problem.