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My name Is Lewis Jackson, I experienced my worst ever banking experience in August at the 6112 McCart ave Fort Worth, Tx.I went to the bank to make a cash withdraw of 3,500.00 I gave the teller Angie Garcia my driver licenses and debit card, the tell took them and stayed gone for several minutes.

When she came back she asked me what was my last deposit after I answered her I asked her was there a problem she replied you could be committing fraud I dont know you..I cant believe the bank that I rave about so much would ever talk to a customer this way.

Review about: Wells Fargo Bank Teller.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

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flippette
#1380047

Literally nothing happened.Tellers are trained to do that.

Would you want someone who happens to have your info to be able to just waltz in and withdraw money from your account?These procedures are in place, especially when withdrawing such a large amount.

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