Skip to content
Wells Fargo

Wells Fargo
Reviews and Complaints

www.wellsfargo.com
What is your customer experience with Wells Fargo?

CFPB Complaint Radar

Powered by AI · Based on data from the U.S. Consumer Financial Protection Bureau and PissedConsumer.com

Top Wells Fargo Consumer Issues

CFPB

  • Service fees
  • Payment disputes
  • Account problems

PissedConsumer

  • Branch service
  • Call delays
  • Held cards

Both sources highlight issues related to account management and customer support. PissedConsumer reports more on branch-related issues and service delays, while the CFPB focuses on service fees and account disputes.

View all complaints on CFPB
Show reviews that mention
account bank money customer credit service card business check fargo
Filter review
Sort by
Anonymous
map-marker Raleigh, North Carolina

*** DROPPED *** SCORE 43 POINTS IN ONE DAY GAVE ME NO REASON FALSE NEW MORTGAE ENTRY ON ACCOUNT SOLD MY ACCOUNT AFTER TWO MONTHS AND MY CREDIT SCORE WENT DOWN THINK TWICE ABOUT A MORTGAGE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

DROPPED MY CREDIT SCORE 43 POINTS IN ONE DAY WITHOUT EXPLANATION ADDED NEW MORTGAGE AS REASON NO SUCH MORTGAGE EXSIST TERRIBLE CUSTOMER SERVICE SOLD MY LOAN AFTER TWO MONTHS WITH NO REASON RUNED MY GOOD CREDIT RATING SHOP ELSEWARE IM DONE WITH THEM I WILL GO ELSEWHERE IN FUTURE FOR HOME LOANS

View full review
Virginia P Ift

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Yonkers, New York

Junk mail advertisement

Please put me out of the mailing list. I do not want to keep receiving these advertisements at least 2 times a week, it seems.

I am not interested.

Some company gave them the mailing list. I did not ask to receive these.

Preferred solution: opt out of mail from them

View full review
Patrick A Sea
map-marker Miami, Florida

Posible fraud with [PERSON_NAME] in my WF accounts

I received a call from WF fraud dept.,and the agent that call me said that s omebody from [GEOGRAPHIC_DATA] TX was using my [PERSON_NAME] accounts to make purchase chargin my SpacewCoas Credit Union checking acc.

and also [PERSON_NAME] Fargo Checking will be compromissed.I need to verified if this is not SCAM.

Pros:
  • Fraud dept must have a phone available at any time

Preferred solution: Full refund

User's recommendation: Check yours balances every day

View full review
Anonymous
map-marker San Jose, California

[PERSON_NAME] [PERSON_NAME] has stolen my money and I am going to call the police

AI Highlights
  • - Account closed and assets frozen; cashier's check due June 11.
  • - Plans legal action for loss of funds, fraud, credit damage, and hardship.

They closed my account and have frozen my assets and tell me I will get a cashiers check on June 11 with my money. I have contacted a lawyer and will be suing [PERSON_NAME] [PERSON_NAME] for stealing my money, fraud., ruining my credit score, defamation of character, hardships with no money for food or gas and any thing else I can think of.

I want my money now or I will ruin the business at the [GEOGRAPHIC_DATA][PERSON_NAME].

Give me my money now o0r you will pay dearly for your actions! [PERSON_NAME] [PHONE_NUMBER] I need my money now or activate my account so I may use it Please

View full review
Branson Krf
map-marker Washington, North Carolina

Auto transfered of funds from savings to check

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Customer service took care of my problems very fast and very professional.

Thank you for your time and getting everything to run normal with transferring from saving to checking

User's recommendation: Great bank to deal with

View full review
JOHANNES JAKOBUS V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Klerksdorp, North-West

ATM CARD ON MY NAME FOUND AT ACCIDENT SCENE. BY AGENT Frank Ben

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wells Fargo - ATM CARD ON MY NAME FOUND AT ACCIDENT SCENE. BY AGENT Frank Ben
Wells Fargo - ATM CARD ON MY NAME FOUND AT ACCIDENT SCENE. BY AGENT Frank Ben - Image 2
Wells Fargo - ATM CARD ON MY NAME FOUND AT ACCIDENT SCENE. BY AGENT Frank Ben - Image 3

Nothing, you just want money all the time. My complaint or inquiry was not dealt with. Please, Wells Fargo Bank, sort the problem out.

Loss:
$65
Cons:
  • Did not know

Preferred solution: Deliver product or service ordered

User's recommendation: Good bank

View full review
1 comment
JOHANNES JAKOBUS V

Please get back to me on email with your email in order to send the pictures to you ATM CARD {{Redacted}}

Deborah G Aog
map-marker Burlington, North Carolina

About my card

My card won't work for something I'm trying to do. Could I please talk with someone? It is important.

Preferred solution: Some answers

View full review
Wilma Xjm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit back HOSTAGE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Same lie every call it will be added to your account today for Three days.The merchant puts the money back but the bank doesn't in the account.

View full review
Anonymous
map-marker Marlton, New Jersey

Exchange Canadian money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Agent was unable to refer me to person qualified to discuss currency exchange

I had canadian currency(legal tender of 10s and 20s) that my branch would not exchange

View full review
1 comment
Guest

Any bank where you have an account with direct deposit will exchange it. There’s a fee, approximately $8.

ChristineJoy B Ubk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

Financed a Lemon

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Purchased a 2017 Chevy Tahoe from Volkswagen Lees Summit.
  • - The next day the car would not shift into gear; the dealer says it needs a new transmission.
Updated by user Apr 11, 2026

DO NOT DO BUSINESS WITH Wells Fargo.

Original review Mar 27, 2026

Purchased a 2017 Chevy Tahoe from Volkswagen Lees Summit. Exact date of purchase I do not recall.

Drove vehicle home.

Next day I go to start the car up and the vehicle would not shift into gear. Managed to get vehicle back to the dealer where it was purchased from and they informed me that the vehicle needs a new transmission.

Loss:
$49608

Preferred solution: A clear vehicle title

View full review
HELEN P Ajs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springfield, Virginia

ATM BROKEN FOR OVER 3 WEEKS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - ATM at 7030 Old Keene Mill Road, Springfield, VA is inoperable for over three weeks.
  • - Reviewer asks what is the problem and why it hasn't been repaired.

I don't understand how an ATM can be broken for over three weeks. The ATM at ****** has been inoperable for over three weeks.

What is the problem and why has it not been repaired. This is totally unacceptable.

What is or isn't being done that this is taking so long?

Very Unhappy customer.

***

Preferred solution: Apology

View full review
Shirley W Hik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I would not Recommend *** Fargo to The Cat's!! YoI have an Account through SSI.. I am on a Fixed Income and my Check goes direct to *** Fargo and a few days early.They took my whole check in neg

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After March Deposit I will join a Credit Union.I have enough of White Collar Crime's especially Well Fargo .

Loss:
$1000
Pros:
  • It was convenient
Cons:
  • Cheating your customers

Preferred solution: Full refund

User's recommendation: Don't use Well's Fargo

View full review
1 comment
Guest

Why would a deposit take your account into the negative? Tell the truth, you overdrew your account and even an entire check would not bring it positive. You better get that new account soon before you get into CheXSystem

Anonymous
map-marker New York, New York

1$ someone’s

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wells Fargo - 1$ someone’s

Hey so um i basically i found this chat gpt article written out for me its true just please get the word out they conatantly doing this to everyone.

View full review
Geovani Goa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

We have been customers of *** fargo for a long time and have always been very satisfied with the service whenever a question is asked. Will remain customers .

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Farmers Ins. had not received payment, I called *** Fargo and within few minutes, problem solved. Thanks again.

View full review
Peter D Erk
map-marker Ramat Gan, Tel Aviv

Need my 1099 that was not sent as promised

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It's a simple request and I don't understand the problem. I will call the IRS to tell them my report will not come in as WF is not willing to send it.

Preferred solution: Deliver product or service ordered

User's recommendation: don't bank with WF

View full review