Wells Fargo
Reviews and Complaints
$5.9M
CLAIMED LOSSES
1.6K
TOTAL REVIEWS
350K
PAGE VIEWS
1
ISSUE RESOLVED
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Verified ReviewerDo not do business with Wells Fargo
I was incapacitated from a heart condition. while recovering i discovered that my girlfriend thinking I was dying anyway perpetuated fraud on my accounts including opening more accounts with Wells Fargo on-line. I reported this to Wells Fargo on October 31, 2019, it is now 31st of December and they have still not reversed the Fraudulent charges forcing me to open new accounts and then taking funds deposited into "new account" and applying funds against Fraudulent old accounts . They have repeatedly forced me to repeat claims filed with Sandy Police, obtain medical records and had me in their branch for several days of over 10 hours of my time plus hours of "at home" research and chasing medical records.
1 comment
ID
Location
Salt Lake City, Utah
Service
Wells Fargo Banking Service
Pros
- Who did try to make me fell better
Cons
- Customer service
Reason of review
Poor customer service
Loss
$2856
Preferred solution
Full refund
Wells Fargo - Bank elsewhere
2600.oo deposit with a customer check 2 week hold. Funds available on Dec. 24th. Some Xmas this year.... How these people sleep at night is beyond me
1 comment
ID
Reason of review
Poor customer service
I have been in a continuum of victimization for quite some time. When the perpetrators of my victimization decided to steal at least $40K from me using the same means of undue influence as they have been with my subsequent assaults, I thought that I would finally get...
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2 comments
I understand completely, My elderly mom had over $53k taken from her Wells Fargo savings account at ATM machines. We went to the bank to complain.
on 10/27/17. Adult protective services and police filed and completed a report in Sept 2019. Their findings were inconclusive, no charges , no arrests. They told us to go bank to the bank.
The bank has no record on any missing funds from her a savings, Her customer complaint was not filed by the banker on 10/27/17. today is 2/4/20. Over 2 years of no action or resolution by Wells Fargo bank.
We get lots of letter from different departments and the Case Manager that was assigned in October 2019 to our case , does not return our calls anymore. What a mess.
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ID
Product
Wells Fargo Checking Account
Pros
- Lots of branches
- Signing up is friendly
Cons
- Bend the rules
- Terrible customer service
- Lie to their customers
Reason of review
Violating my rights outlined by Regulation E, not informing me of any decisions, not completing investigation in timely manner, closing my account pending error resoulution, treating me terribly.
Loss
$40
Preferred solution
Full refund
Wells Fargo - Avoid
Wells Fargo took money out of my account without my authorization. After hours on the phone and two visits to the bank they have failed to replace the funds. They blamed the withdrawal on the recipient who has no access to my account. Now they are trying to place the blame on me. AGain this bank took funds from my account without permission.
ID
Location
Denver, Colorado
Product
Wells Fargo Checking Account
Update by user Nov 28, 2019
I intend to tell everyone I know about this experience with Wells Fargo bank.
Original review posted by user Nov 28, 2019
Requested a stop payment. The stop payment fee was taken out of my account. I then checked my account the next day to make sure that the stop payment was taken care of the way the online...
2 comments
File a complaint with the agency that regulates banks in your state. Find it on your state's main website.
If you can't find it, call your state rep and have them find it for you. That's what they are there for, to help constituents.
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ID
Product
Wells Fargo Account
Pros
- Sneaky fees
Cons
- Lying and dishonesty
Reason of review
Return, Exchange or Cancellation Policy
Loss
$650
Preferred solution
Reverse the amount that was stopped
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
11/01/2019 Foziah Alawi 7165105225 Legal plan –Hyatt 920080638 case number 15416743 I had an auto pay set up thru Bank of American which paid my sister mortgage under her husband name Abdul-Aziz for 883.01. This was set up thru an auto pay since 2017. Abdul-Aziz has...
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ID
Product
Wells Fargo Checking Account
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Wells Fargo - Im scammed i need assistance please
Im scammed. Want to know if this is how wells Fargo operates. To request a R16 000 in bitcoins as transfere chargers for my profit of 300 000
ID
Reason of review
Good customer service
Myself and my roommate have been with Wells Fargo for many years and then we experienced a situation where a; old credit card judgement that I was unaware of surfaced. It was bought out by some company called midland credit, well they decided to take my money and my...
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ID
Location
Ocala, Florida
Cons
- Not interested in help8ng customer
- Only to make money
Reason of review
Bad quality
Loss
$3000
Preferred solution
Full refund
Dear Ma'am/Sir I had applied for a home mortgage with wells fargo bank From Day 1 I had informed their representative that I don't have a 2 year employment history yet but he still sent me a pre approval letter and said loan could be processed Based on their OK,I went...
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ID
Location
New York, New York
Service
Wells Fargo Mortgage
Reason of review
Poor customer service
Wells Fargo - Where is my $400
Opened my welcome bonus account on June 5th. 2019 & deposited $25. Direct deposits over $4000 for JULY-Aug-Sept and over $3000 Oct 2019. I completed my requirements on 09/03/2019 and within the 45 days and the 150 within requirement on 09/03/2019. I've called several times and still no $400. IS THIS A WELLS FARGO SCAM??? MEXT STEP, IS ATTORNEY I'am sure they need the advertisement
ID
Product
Wells Fargo Check
Reason of review
Problems with payment
Loss
$400
Preferred solution
Full refund
I am very upset with a bank manager of Wells Fargo Bank. His name is Matthew Lodato. I have had two bad experiences with him. The last one caused me to no longer be able to be a patron of Wells Fargo Bank. During what occurred I had withdrawn all my very substantial...
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ID
Product
Personal Creations Account
Cons
- Poor management & people skills
Reason of review
Poor customer service
Loss
$400
Preferred solution
none
I was laid off last year and had to live off my 401k. Once my money dwindled to very little, Wells Fargo sent what was left of my 401k to another company I've never heard of named FPS far away. FPS stated Wells fargo was suppose to notify me before sending them my...
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ID
Service
Wells Fargo Banking Service
Cons
- Greedy
- Problems they cause their customers
- Manager
Reason of review
Poor customer service
Loss
$1157
Preferred solution
Let the company propose a solution
*I wasted a total of 4 weeks with Wells Fargo trying to get an appraiser to my home. Wells Fargo's complete lack of communication and miscommunications have led to my significant financial and lifestyle burden. And I will not stop pushing this issue until a financial...
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ID
Service
Wells Fargo Mortgage
Cons
- Worst service
- Misleading customers
- Problems they cause their customers
Reason of review
Poor customer service
Loss
$5400
Preferred solution
Full refund
Illegal Foreclosures in the Black and Brown Community and its’ Impact on Generational Wealth -The Illegal Foreclosure Experience- The State of Housing in Black America explores recent housing trends. Since 2007, nearly 8% of African Americans and Latinos have lost...
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ID
Location
Riverside, California
Service
Wells Fargo Mortgage
Cons
- Pressure
- Customer service experience
- Being lied to by customer service
Reason of review
Poor customer service
Preferred solution
Full refund
Wells Fargo - Unacceptable customers service
I went wells Fargo branch to withdrawal some money from account get the money from my account while I was at the wells Fargo branch i wrote two checks that had authorization user on my boyfriend chase account and I deposit them into my wells Fargo not even couple hours i get called wells Fargo saying that the check was counterfeit and fraud so I had the rep but through to executive rep and I told the rep that this unacceptable that yall would consider 4 check that are not vaild so they called my boyfriend told well Fargo that he would take care of it so this morning I received email from wells Fargo saying that deposit funds are on hold I feel like well Fargo is treat me like a criminal which im not they need to be investigated
ID
Location
Richmond, Virginia
Product
Wells Fargo Check Deposit
Reason of review
Poor customer service
Preferred solution
Full refund
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And you expect what from them? This @#$# takes time to sort out.
They want to be absolutely sure you're not in on it and will run back to your GF the second you get the money back. They want you to prosecute this chick and get her locked up as proof.
Your anger lies with the person who ripped you off. OK..."You must work for them."