Latest review first
I had a very poor experience with the claims assistance center which did nothing to review my claim on a merchant processing error. They immediately denied my claim without any review. Use American Express as I will going forward because of their dramatically different...Read more
Wells Fargo - Love this bank
They contacted me twice when transactions were questionable.They are always friendly in person n on phone.I applied for a car loan n the rep called me to let me know why it wasnt approved.They saved me from a disaster.I love my bank n no matter what news or few village idiots say..Im a loyal customer for life..
So I went to the Texas DMV to request my current vehicle's title and was told at the DMV that Wells Fargo has a lien on my vehicle. I PAID the WHOLE amount FOUR years ago!!! How it is Wells Fargo can get away from holding a lien on a PAID OFF vehicle! I'm getting...Read more
Steps I took: 1. Apply for Incentivized (0% Interest for 18 months on a Balance Transfer) Credit Card 2. Request $10K Balance Transfer from existing, non-Wells Fargo Credit Card 3. Await response Steps Wells Fargo took: 1. Approved my application 2. Transferred 9K to...Read more
EXAMPLE: I DID A TRANSFER ON THE 11/3/18 WHICH SHOWED ME A CONFIRMATION #. YET ON 11/05/18 IT STILL DID NOT SHOW THE RESULT ON MY WEBSITE. TELEPHONE PERSON SUBSEQUENTLY KEPT REPEATING THE SAME STUFF - E.G 'IT TAKES 2 BUSINESS DAYS.. , CLOSED SATURDAYS AND SUNDAYS, IT...Read more
I was trying to get a HELOC on my house and the process wasn't moving as expected and when I inquired about it I was told that because some of the information that was put on my original mortgage (which was with Wells Fargo and I still have it) was mistakenly entered...Read more
I am actually on hold now for the beneficiary support dept at Wells Fargo. I've been trying for 3 STRAIGHT DAYS to contact them about an auto loan for my brother's estate, since he died recently and suddenly. These folks have no clue how to get people to the right...Read more
I didn't like
- Unwillingness to help
I took out $150.00 from an ATM. It jammed and I only was able to pull $70.00 off before it closed on my finger. I took another $80.00 because I had to use it at work. This one jammed too, but I knew it might and was able to pull it out. I called and reported it and...Read more
I didn't like
- Broken atm
Wells Fargo - Thieves
So i Wrote a check for $7000 dollars and Wells Fargo just pays out $10000 and when you call you get told you can’t have your money back for ten days while they investigate! Sounds like their screw up but you still have to wait!
I called Wells Fargo 5 times to see if they can help me to wave the ovedruft fee. Every person was so careless. They said that they cannot help me. I said that I never dispute charges like a lot of people do and I never complain. Every family member has multiple...Read more
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