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New Reviewer

I have to call frequently about my service fees and charge for him and I’m not supposed to be is it in convince it means I have to watch My transactions for my own bank I was supposed to be able to tr

My transactions for my own bank I supposed to be able to trust Wells Fargo this has happened several months now Im hoping that they go bath in the last six months and give me every five dollar fee thats all to us and stop charging us for it every month we meet the criteria is a free monthly second
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ID
#4445180 Review #4445180 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

Question on rewards added to account on 3-20coild not understand representative

The representative was very kind, but I could not easily understand the accent. It was grueling to figure out the explanations for my call.
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ID
#4453346 Review #4453346 is a subjective opinion of poster.
Location
Roswell, Georgia
New Reviewer

Follow up on a claim

I reported a unauthorized charge on my debit card this am. Almost $700.00its being investigated & could take up to 10 days!!! I take EVERY precaution to protect my card this is the 4th time Ive had unauthorized chargesdo I need to change banks to keep my information & money safe???

User's recommendation: Watch your account activity DAILY….unauthorized charges on 4 different cards??? Lots of luck!!!

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ID
#4401569 Review #4401569 is a subjective opinion of poster.
Location
Pueblo, Colorado

No help

Giving me the run around to find out if they sent my taxes back and they were rude and very short but I talk to someone Saturday and they were very polite and tried but to call back Monday morning and now that I did they could help, when I know that they can because she was able to connect me to the write person

User's recommendation: To dig the information people need.

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ID
#4398466 Review #4398466 is a subjective opinion of poster.
Location
Wichita, Kansas

Employee benefits

My mother was an employee of Wells Fargo who has passed away. I have on three occasions sent in affidavits to retrieve her insurance benefits which are notarized and have not received a response in a reasonable amount of time. I have tried to contact the benefits...
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ID
#4363518 Review #4363518 is a subjective opinion of poster.
Location
Reseda, California

Mortage

0. Stars they have to be the biggest crooks in the business. They just kept adding fees When you ask they just give you the run around and wont explain the fees. They are just thieves. Do yourself a favor and dont even go close to a Wells Fargo bank. They lie to you everyone tells you some thing different

User's recommendation: STAY AWAY.

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ID
#4362758 Review #4362758 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Extremely unhappy that I cannot link my line of credit to overdraft protection. This is terrible customer service.

See above!!! I have been a customer since 1995. Using the overdraft protection was important to me. I do not want to risk being short in my checking account when traveling. Just this week, I had my first uncovered overdraft which could have been avoided if I could use my line if credit. I travel a lot and do not want to have to watch my checking account so closely, I have an excellent credit rating and would like to be treated as a good customer.

User's recommendation: Find another bank.

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ID
#4359101 Review #4359101 is a subjective opinion of poster.
Preferred solution
Link my line of credit to overdraft protection.
New Reviewer

They hung up on me

i need to talk to them about buying my moms house my childhood home i am so desperate to get this house back

User's recommendation: go somewhere else.

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ID
#4357001 Review #4357001 is a subjective opinion of poster.
Cons
  • Bo customer service
Preferred solution
Price reduction
New Reviewer

Mortgage(on my moms home)