Wells Fargo Reviews and Complaints | wellsfargo.com @ Pissed Consumer

Most helpful review

May 18, 2011 PissedConsumer208589 of Dallas, TX

Opportunity Checking Account

I opened this type of checking account at Wells Fargo,because they say you have a second chance.I opened it on Saturday.I went on Wed. To cash a check,I was told there is a block on your account,you need to call this number.I called the number,I was told we are going...

View full review

84 comments

Jan 09, 2022 PissedConsumer2114711 #2114711

Hi. I went through the same thing last year open the account on a Monday and that following Friday my account was blocked had to call loss prevention still no satisfaction now I’m black balled at all banks cause of someone else identity theft

0 0

View more comments

#238461

Location

Provo, Utah

Product

Wells Fargo Checking Account

New Reviewer

Jul 06, 2022 Larry M Ckz

Bank card

I am in kuwait trying to use my wells fargo bank card what's the problem will not let me get money out the ATM I call the 800 number its not working I try it 5 times then I try to login to my account on line it down couldn't login to to the online banking what else can I do to get my someone yo help me with this issue

View full review

#3735850

Jun 29, 2022 PissedConsumer3717985 of Somerset, KY

Auto loan customer service

1.0

I got an auto loan with Wells Fargo on Easley SC. For a 2018 Nissan Rogue. I purchased the car last January 2021. My cousin cosigned for me. She passed away in March 2022. I sent a cashier check for the full payoff. Then suddenly come may after my cousin had passed...

View full review

#3717985

Location

Greenville, South Carolina

Pros

Nightmare

Cons

Run around

Loss

$18000

Preferred solution

Refund of money and car back

Jun 25, 2022 PissedConsumer3704269 of Vancouver, WA

Exposed my PII

1.0

Wells Fargo has done many unethical things throughout the past 30+ year that I've been a customer. From over charging me on my mortgage to unethically taking fees out of my retirement account to opening lines of credit in my in without authorization to exposing all my PII and being extremely unhelpful and unapologetic about it. I am disgusted with this bank.

User's recommendation: Credit Unions.

View full review

#3704269

Location

Vancouver, Washington

Jun 19, 2022 PissedConsumer3685740 of Tampa, FL

I did not receive any information from them

1.2

I had account with Wells Fargo I closed it out my name is Jeanette Marshall I need three months worth a bank statements I need them ASAP

View full review

#3685740

Location

Tampa, Florida

Jun 16, 2022 PissedConsumer3678274 of Charlotte, NC

Because banks are only for the rich or wealthy y'all could care less about trying to make monthly SSI people make real money because we are worthless don't give us ways to help us fix our credit for

1.7

I don't have a vehicle so I have to make an appointment to see a banker by having them call me back to set up a time Instead of just walking into any branch and sitting down waiting for them to come and ask me what do I need The pandemic was designed to frustrate consumers I can't get access to my Username to log on the Wells Fargo app Because I got to make appointment to go to a branch just to get it so I can light install it on my phone

User's recommendation: Try to keep your credit good because financial institutions won't help me if you're poor.

View full review

#3678274

Location

Charlotte, North Carolina

New Reviewer

Jun 14, 2022 Melton Den

Absolute worst bank ever !

1.0

They are holding my sons money hostage and wont release it to him after I gave him money to get his vehicle out of impound so now its just continuing to sit in impound love rr daily fees yeah now

User's recommendation: I highly recommend you NOT use them.

View full review

#3671248

Location

Riverside, California

New Reviewer

Jun 06, 2022 Robin R Jeh

Company was supposed to do a stop payment but did not

1.0

Im beyond livid. I called Wells Fargo on Friday June 3rd to let them know my car financial company had made a mistake and was taking a double payment out for my car payment and not the regular singular payment. The financial company couldnt fix it because it was...

View full review

#3643114

Cons

Very hard to get ahold of someone to talk to
Unethical
Wouldnt answer my questions

Loss

$433

Preferred solution

Correct the mistake and replace the money and it not take 10-15 to Correct, and an apology for your mistake.

New Reviewer

May 27, 2022 Mary B Ncx

Open a new account

3.1

Ive been trying to open an account with this with your company Wells Fargo since the beginning of April I cant get into a bank and when I do I get cut short and couldnt even finish opening the count as today for instance this is been going on too long I feel Im being racially profiled I dont like it and thats my complaint

User's recommendation: Choose another bank.

View full review

#3615664

Location

Pico Rivera, California

Pros

Online banking and mobile banking

Cons

Online banking and mobile banking
Horrible customer relations

Loss

$100

Preferred solution

Deliver product or service ordered

Companies Similar to Wells Fargo

New Reviewer

May 24, 2022 SINOH P

I have no interest in your company history.

Hey there~ My second language is english. So I'm sorry to about that...!!! So My original language is korean. My Important thing is...THAT...!!! Your marketing is bad, and it feels like too much of a joke to your customers. Of[log outsystem.

User's recommendation: Well.

View full review

#3604180

Location

Mount Sterling, Kentucky

May 21, 2022 PissedConsumer3596037 of Norwalk, CT

I haven't gotten my card. I had to cancel it

She canceled it for me and was going to send another card. I waited a week. Nothing. I called FOUR times yesterday. I was on hold for over an hour and she hung up or I got disconnected. I called again and again. This took up my whole afternoon. Finally, the fourth woman was extremely helpful. I hope I get my card soon.

View full review

#3596037

Location

Norwalk, Connecticut

New Reviewer

May 03, 2022 SyedMuhammadRamish S

Worst customer service!

1.0

I made a wire transfer more than a month ago, the money was deducted from my account right after i made the wire transfer but the receiver (my brother) never recieved the money. Ive called the 10 times already and everytime they just tell me that my case is in progress. I recieved a call from them last week after a month and they asked me what transaction was the claim for??? I told them this information every time I called them. Worst banking service ever. Closing my account after this issue is resolved.

User's recommendation: Get an account with some other bank.

View full review

#3540102

Loss

$136

Preferred solution

Deliver product or service ordered

New Reviewer

May 03, 2022 David W Qge

Blamed us for fraud on account and now sending collections after us too!

1.0

My son had fraud on his account last December. We sent in the paperwork to show it but they denied it and stole $500 of his, leaving a $409 negative balance on his account. He left Wells Fargo (nice job alienating a potential lifelong customer at the very beginning of his financial journey) but they are now coming after him with collections for that $409 even though he spent all that time and effort to show that it was fraud on his account. This is not the way to support young investors!

User's recommendation: Don't expect them to support young people trying to get a financial start.

View full review

#3538845

Location

San Jose, California

Cons

Denied fraud even with proof given

Loss

$907

Preferred solution

Let the company propose a solution

New Reviewer

Apr 28, 2022 KENW54

Open account and could not use in the same day

1.7

Open a brokerage account funded with funds from wells fargo savings and checking and could not buy a stock I was trying to buy this morning (Netflix) and now it's up over $11, so I think I have cash in my wells fargo accounts, but, you cannot use it in the same day. This really sucks.

User's recommendation: going to have to think about that.

View full review

#3523839

Preferred solution

Let the company propose a solution

New Reviewer

Apr 28, 2022 KENW54

Open brokerages account this morning and can use assount

2.5

Open brokerages account this morning, funded it with funds from a Wells Fargo saving account, and it is 3pm and still can't use the account. The transfer is not in real time?

View full review

#3523758

Location

Virginia Beach, Virginia

New Reviewer

Apr 25, 2022 Jason V Ywp

Card transaction dispute

For card transaction disputes, Wells Fargo does what the merchant tells them to do, regardless of the facts. What kind of jacked up Dispute process is that!? This bank earns its negative reviews. Its the worst of the worst. No wonder they were sued by the regulators for illegal business practices.

User's recommendation: Avoid at all cost.

View full review

#3515053

Pros

Nightmare

Cons

Couldnt help

Loss

$85

Preferred solution

Let the company propose a solution

Brands Related to Wells Fargo

See all related companies

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

I am the author of comment and would like to remove it

I want to report something else

Cancel

Location	3/5
Website	2/5
Diversity of Products or Services	2/5
Interest Rate	1/5
Product or Service Quality	1/5

Wells Fargo Reviews

Wells Fargo Overview

Rating Details

Contact Wells Fargo Customer Service

Top Wells Fargo Reviews

"Efile"

"Auto loan customer service"