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I opened this type of checking account at Wells Fargo,because they say you have a second chance.I opened it on Saturday.I went on Wed. To cash a check,I was told there is a block on your account,you need to call this number.I called the number,I was told we are going...
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82 comments
Anonymous
#1632403

If a Loss Prevention department closes an account, then there is probably fraud history. A bank can close an account at their discretion for any reason, which is in the account agreement.

The bank will not call you.

They will send written notification in the mail because they are required to do so. All banks do this.

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ID
#238461 Review #238461 is a subjective opinion of poster.
Location
Provo, Utah
Product
Wells Fargo Checking Account

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3.1
Details
Wells Fargo - Horrible Experiences w/Claims Dept & Escalation Team
Semper Fi Logistics (SFL 4 brevity) moved me in a horrible fashion, but what Wells Fargo Bank (WFB 4 brevity) did was even worse and added insult to injury. SFL damaged irreplaceable items, damaged replaceable but unfixable items, lost one of the arm cushions to a...
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ID
#1943502 Review #1943502 is a subjective opinion of poster.
Location
Duluth, Georgia
Service
Wells Fargo Claim
Pros
  • Website quality
  • Product diversity
Cons
  • Customers service
  • Escalation department
  • Claims department
Loss
$681
Preferred solution
Full refund

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Verified Reviewer

Wells Fargo - Cannot get ahold of anybody, 2 months on phone hours aday.

1.0
Details
Every day. Have called many times up to 6 times, a day 3 to 4 hours at a time, to try to get my retirement, do not put your money into this company. Fidelity is better. I am put on hold , nobody will answer all reps are bizzy, bull. Do not want to lose that money.

User's recommendation: Do not put your retirement into this company, good luck trying to get it out in emergency, COVID 19.

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ID
#1936666 Review #1936666 is a subjective opinion of poster.
Cons
  • Cannot get ahold of anybody
  • Cannot access online
Preferred solution
Answer the damn phone

Wells Fargo - I need to confirm my bank numbers ASAP!!

I have been calling local bank numbers and even toll free numbers and can't seem to get ANY help. I need to verify the numbers I have for my account. I have been trying to receive my stimulus payment. For some reason it is telling me that my routing number is incorrect. Please feel free to call me. 954`822-6462.
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ID
#1919352 Review #1919352 is a subjective opinion of poster.

Wells Fargo - No help from the bank in branch or online

1.0
Details
I was in an emergency situation trying to wire money so that the recipient could pay their staff, this was explained multiple times. I tried going physically to two branches. When I attempted online twice, it was rejected for reasons unknown to me. The staff at this bank have an IQ level below chimpanzees. I bet monkeys can do a better job. And I am talking about American call center agents not overseas. To think that I have banked with them forever. I hope this bank folds.

User's recommendation: RUN LIKE CRAZY AWAY FROM THIS BANK.

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1 comment
Anonymous
#1861147

No one cares.....

ID
#1911963 Review #1911963 is a subjective opinion of poster.
Preferred solution
fIRE THEIR CUSTOMER SERVICE AGENTS AND BANKERS

Wells Fargo - Complete Frustration and pity for a make believe Bank

Talked with 10 people in 4-5 states nothing has been done. Keep reinventing the wheel. Its not my job too many divisions. Trying to open IRA accounts and get "NOWHERE" Your executives must be overpaid to ride this stagecoach hoping it works out till they can retire.

User's recommendation: go to Schwab or Fidelity.

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ID
#1908903 Review #1908903 is a subjective opinion of poster.
Pros
  • Locations
Cons
  • Pathetic performance
Preferred solution
Deliver product or service ordered

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Wells Fargo - I would like to know hours open location in Bayonne Nj 07002

Its horrible service no answer my question all time just advertising and I dont need I need to know hourly the bank location Bayonne Nj 07002 open thats
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ID
#1908382 Review #1908382 is a subjective opinion of poster.
Location
Bayonne, New Jersey

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Wells Fargo - Personal

I applied for a wells Fargo bank account and was denied. It's now a hard inquiry on my credit report and I need it removed
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ID
#1891560 Review #1891560 is a subjective opinion of poster.
Product
Wells Fargo Credit Card
Pros
  • No customer service
Preferred solution
Let the company propose a solution

Wells Fargo - Long hold time

2.8
Details
I picked the option to speak to a Mortgage Specialist. I was put on hold for 58 minutes. I understood the long wait due to the pandemic. But after a rep came on the line her name was Jasmine I was put on hold again for 30 minutes and I got tired of holding and just hung up the phone.TTDead

User's recommendation: Try to set up an appointment.

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ID
#1871977 Review #1871977 is a subjective opinion of poster.

Wells Fargo - Lies, lies , lies !

1.0
Details
Y HAS NO ONE CALLED OUT WELLS FARGO ON ALL THEIR LIES ? SAYING THEY WILL HELP U ! THEY NEVER DO !

User's recommendation: Go elsewhere !

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ID
#1871055 Review #1871055 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
quit lying

Contact Wells Fargo Customer Service

Website:
Mailing Address:
420 Montgomery Street
San Francisco, CA 94104
USA
Phone:
(800) 869-3557
Contact Wells Fargo Customer Service

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Wells Fargo - My online mob account is locked

5.0
Details
My online mobile account is still blocked

User's recommendation: Wells Fargo is awasome.

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ID
#1858325 Review #1858325 is a subjective opinion of poster.
Location
Denver, Colorado
Product
Wells Fargo Account

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Verified Reviewer
to whom it may concern, Yesterday I sent the following email to my branch mananger in Gaithersburg, Md.: Good morning, My name is Stuart Cadel and I have been a Wells Fargo Business/Personal Acct. customer for over 20 years. Since March 15, 2020, I had to shut down my...
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1 comment
KingRay
#1867701

It is a known fact now that banks are favoring big business, making themselves look like small businesses, and chewed through the stimulus money quickly. I swear it's a power-move to make the rich richer and the poor poorer.

All major banks are doing this, and now the stimulus money is being refined to agricultural businesses only. The government is playing major games with the livelihood of small business; the backbone of this economy. Do they not care if the U.S.

ends up in another Great Depression because of their greed & power-hungry practices? SMH

ID
#1857914 Review #1857914 is a subjective opinion of poster.
Pros
  • Easy transfer between account
Preferred solution
Let the company propose a solution
1.0
Details

Update by user Apr 05

I have not lost any money at this point. If I get late charges from my financial obligations that couldn’t process automatic payments, then I’m sure the fees will add up exponentially.

Original review posted by user Apr 05

My online banking said all my cards are restricted from transactions. I got emails...
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ID
#1854540 Review #1854540 is a subjective opinion of poster.
Pros
  • At this point
Cons
  • All
  • Non-responsive to customer needs
  • Liars and deceptive practices
Preferred solution
An apology deliver on what they have documented online and after branches.

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Verified Reviewer

Resolved: Wells Fargo - Zelle Transfer Service

Update by user May 02

I used a different browser and able to access the app

Original review posted by user Apr 02

I accessed my account and when selecting transfer funds using Zelle, I received an "error" and message indicates to "try later." Is Zelle transfer down? If so, how long do you expect it to be down? Please advise. Thank you in advance for your responsiveness
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Resolved
ID
#1850176 Review #1850176 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Preferred solution
Let the company propose a solution

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Verified Reviewer

Wells Fargo - My claim

I send some money thru MoneyGram and I cancelled my transaction. MoneyGram said they didnt take the funds from my bank account because I cancelled right. Then I call my bank Wells Fargo filed a claim like 1 month ago. Since then i havent recive my refund back or any calls or email about my claim.
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ID
#1840274 Review #1840274 is a subjective opinion of poster.
Location
Vancouver, Washington
Product
Wells Fargo Account
Loss
$65
Preferred solution
Full refund

Wells Fargo - Closing Before Time

1.0
Details
I Waited in Line for 25 minutes And I Get Up To The Intercom For Them To Tell Me They Are Closing At 4...It Was 7 Minutes Till 4
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ID
#1839890 Review #1839890 is a subjective opinion of poster.
Preferred solution
Full refund