Chantilly, Virginia
1.1K views
Not resolved
4 comments

This morning I looked online on my Wells Fargo bank statement and found a charge for $15.99. I thought I had never authorized this charge.

On the charge was the number 877-224-7430. I looked up the number and found the Pissed Consumer site and stories from people who had been through this before. I decided that I did not want this Wells Fargo "Purchase Protection" service. I called the number knowing that a refund was almost impossible, but what I really wanted to do was stop future charges.

No refund, but at least I won't have to deal with these charges anymore. Thankfully I check my online statements regularly and stopped this at the first charge.

Turns out I accidently signed up for this service when I opted for a free yearly credit report for Wells Fargo. When you opt for this, you sign up for the "Purchase Protection." My advise is to call the number 877-224-7430 and be polite but VERY CLEAR AND FIRM that you do not want this service!

Monetary Loss: $15.

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Anonymous
#741361

actually wells fargo would have just refunded the cash not id protect, just did it, just make sure you called id protect and got it cancelled

Anonymous
#619713

just checked mine today, had the same thing but on top of that i only had $5 in the account at the time so i got hit with an overdraw fee too which is what really has me pissed

Anonymous
#572101

Just called that number u posted. He was nice and the whole call lasted less than 3 minutes.

Sucks about the first payment! Very quick n simple.

Anonymous
#536853

Had the same thing happen to me, not the first time they try to feed me their small print charges, im switching banks, screw Wells Fargo.