I can't recall a time in the past 30 years of my credit history were I missed a payment and was not able to get a one time courtesy credit for a late fee. We all slip up - and even when I didn't realize i missed a payment until the next month I've been able to get a credit for a late!!!!
I missed my due date by SIX days. They won't do it because they say there is no grace period or courtesy. Well OBVIOUSLY you have NO courtesy. Just amazing.
I have never had a late payment with them before - my replacement windows were financed through them.
I'll never do business with them again of ANY kind. Hopefully I can pay them off and close the account soon because I don't want them anywhere near me.
Product or Service Mentioned: Wells Fargo Account.
Reason of review: Your policy is NOT consumer friendly.
Monetary Loss: $27.
Preferred solution: Full refund.
Wells Fargo Cons: But t, Does not offer a grace period for late payments, Refuses to give a 1 time courtesy credit for late fees.