Des Moines, Iowa
Not resolved

I recently applied for the the Neighborhood lift Grant so I thought after being at the event from 9:45am to 3pm I was told I was denied & wasn't qualified. The person who submitted my application didn't even bother to look at all my required documents needed for the process, I then get an email 2 or 3 days later requests the documents the representative filed to review.

The email also stated my application was still pending & didnt say anything about me being denied or not qualified as the representative told me at the event. Moral of the story is Wells Fargo are liars and they have crooks working for them there not to be trusted!

Product or Service Mentioned: Wells Fargo Customer Care.

Reason of review: Poor customer service.

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