My mother was an employee of Wells Fargo who has passed away. I have on three occasions sent in affidavits to retrieve her insurance benefits which are notarized and have not received a response in a reasonable amount of time.

I have tried to contact the benefits office by phone however your phone system is too complicated to navigate and I cannot get through to that department. Can somebody please contact me from your bank to discuss this matter. My name is John Nolen. My mothers name is Frances C Nolen.

My phone number is 6174 06****. I live at 2 Hancock St., Apt.

616, Quincy, MA 02171. I would appreciate a call from somebody to assist me with this ongoing issue.

Location: Reseda, California

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