Fort Worth, Texas
1.3K views 98 comments

Wells Fargo is deceptive regarding Loan Modification, I applied in Feb 09, I sent all of the information that they requested, paystubs, monthly expenses, hardship letter as they have requested.I call every week to continue getting supposedly the update on my account.

Every week I am told the same we are working on it just keep checking back with us.For the 3 months they were claiming to get an appraisal but when I spoke with the corporate office the appraisal had been completed a month ago and now that it is getting closer to time to actually do something on my account they removed my application totally and told me that I needed to reapply.

Review #151553 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Wells Fargo?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1109888
know of this Bianca Bryant. She is a selfish and self-centered person. She has no empathy and will do whatever it takes to get ahead in her career. I was informed by another colleague that she used unethical tactics to push people out of the loan modification system just to show good numbers on a jaded report. She spent more time on her Facebook than she did working. I feel sorry for the folks who needed help and by sheer dumb luck they were assigned to her to assist. The really unfortunate thing is she was promoted showing clearly that upper management had no clue!
Anonymous
#1109885
I know of this Bianca Bryant. She is a selfish and self-centered person. She has no empathy and will do whatever it takes to get ahead in her career. I was informed by another colleague that she used unethical tactics to push people out of the loan modification system just to show good numbers on a jaded report. She spent more time on her Facebook than she did working. I feel sorry for the folks who needed help and by sheer dumb luck they were assigned to her to assist. The really unfortunate thing is she was promoted showing clearly that upper management had no clue!
Anonymous
Las Vegas, Nevada, United States #875519
Im ready to pursue a loan modification with WF...is anyone happy with a loan mod or is this a total waste of time?
Lynda
#743611
Any complaints against Wells Fargo Mortgage Company Contact Consumer Financial Protection Bureau and file a Complaint. As I read thru most of these complaints they did they same thing to my husband and I. There Number is: (855) 411-2372
SAM
La Vergne, Tennessee, United States #671605
Make your complaints with The US Treasury - Office of Comptroller of Currency. 800-613-6743
jen hamilton
#546695
August 2010 I contacted Wells Fargo about my hardship. April 2011 Bianca
Bryant contacted me, stating she would be my direct contact person through
the modification. At that point I had never been late on my mortgage. Bianca
plainly stated, I needed to be delinquent on my mortgage to proceed with the
modification. There for, I didn’t pay May’s payment. June came around, I
told her I could make my payment, she stated to pay what I felt I could
afford to give them an idea of my new payment. I paid only 500.00, again I
paid 500.00 for July and 400 for August. September 2011, I told her I could
make my full payment, she said Quote “ don’t worry about it, we are
working with you “. Then the next day, my local bank called and told me I
was in the paper for foreclosure in Oct. 2011. I was a basket case! I called
Bianca, ask her what was going on? Again, I was told not to worry about it,
she was working with me , but Wells Fargo wouldn’t except any further
payments from me. Also the ones I did make were unapplied on my statements. I
ask her what I needed to pay to reinstate my loan. Bianca plainly stated if I
had that kind of money, I didn’t need to be speaking to her. Then she told
me my case was closed, Wells Fargo would be foreclosing on my home. Then,
Jason Williams called from Wells Fargo Home Preservation/ Collections
Department. I spoke
... Show more
Dawna Walter
#540762
Went thru a loan mod in aug 2011, in Feb 20012 was denied, said my lender wasn't Wells Fargo, I had a MBS loan( mortgage backed securities loan, they only service my loan, this means hey get 50.00 a month to service this loan, it is 6.25 interest only, can't refi because I'm under water, and now after 9 months I skipped a payment somewhere, this is insane, can anyone tell where to go? Thanked
Anonymous
to Dawna Walter Dallas, Texas, United States #569718
go to Making home affordable web site . they have numbers for free service with this as well as helping you gte strated . just dont give up and keep bothering them. they have to do this to help people who are in trouble with their homes . but they will try to make you mad and give up . no matter what keep all copies . write down everybody you talk to and keep on their as............
Lisa
#526412
OMG, the first complaint I read I thought was written by me! Every story contains elements of my own story. After 20 months I did get a modification but had wracked up $16000 in fees! I believe I only got the modification because Senetor Tierney's(MASS)office got involved and negotiated on my behalf. My mod is now 18 months old and I have recovered emotionally enough to persue the refund of the %16,000. Write to government officials! They DO get back to you and try to help!Good luck to you all.
Ankhe
#517332
I have been trying for over a year to get a modification from wells Fargo. I hired a lawyer and still no results. Well Fargo needs to be investigated by the federal government. I'm going to keep staying in my house til they force me out. Ill keep sending papers and play their *** game. My house is upside down.

You May Also Like

"I have owned my Saladmaster Cookware for over 40 years! I bought it in 1973 for about $700, which was an outrageous amount back then. (I made payments..." Read more
"Wells Fargo declined the checks i gave to them to go in to my account because they claim they are altered or fictitous and that they were unpaid when..." Read more
"Wells Fargo and John Stumpf ( CEO of Wells Fargo) will lie to you and scam you! I was a Capital One Customer. I went into Wells Fargo and..." Read more
"I have been selling GreenSmoke e-cigs as an affiliate for approximately 3 years. Toward the end of December, I was contacted by GreenSmoke saying my affiliate account was to be..." Read more
"Lyoness is a Ponzi scheme, the company has to be given credit as the best ever perceived legitimate Ponzi scheme on the planet. You are probably reading this because you..." Read more
"I've been looking for a chance to buy such this pink knife. On other sites I can buy this model but only in other different colours. And finally only on..." Read more
"I purchased cabinets for my kitchen ~11 years ago. Within the first few months of installation, I began to notice slight crackling on the face of the cabinets, and the..." Read more
"I went to walmart.com, ordered 3 items. Believing I was ordering from walmart. 2 items came in on time. The 3rd was taking forever. It was a gift and I..." Read more