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Contact Wells Fargo Customer Service

How to Reach a Person at Wells Fargo

Verified Contact Information

Toll-Free Number:

  • 1-800-869-3557
    General Banking
Call Now
Send Message

Customer Service:

  • 1-800-289-8004
    Auto Loans
  • 1-877-805-7744
    Credit Card Services
  • 1-800-642-4720
    Credit Cards (Account Management)
  • 1-800-556-0605
    ExpressSend Service
  • 1-877-937-9357
    Financing Home Mortgage
  • 1-800-626-9430
    Foreign Exchange
  • 1-866-820-9199
    Home Equity
  • 1-800-357-6675
    Home Mortgage
  • 1-855-872-2932
    Military Banking
  • 1-866-936-7272
    Mortgage Military
  • 1-877-269-6056
    Personal Loan
  • 1-877-526-6332
    Personal Loans
  • 1-800-742-4932
    Premier Checking
  • 1-800-222-8222
    Wells Fargo Advantage Funds
  • 1-800-956-4442
    Wells Fargo Online
  • 1-888-715-0380
    Wells Fargo Private Bank
  • 1-866-234-8271

Report Fraud:

  • 1-866-867-5568
    Wells Fargo Online

Accessibility:

  • 1-877-644-7819

Accounting/ Billing:

  • 1-800-225-5935
    Small Business Accounts

Investors/ Franchising:

  • 1-877-840-0492
    EQ Shareowner Services
  • 1-415-371-2921

Accessibility:

supplierdiversity@wellsfargo.com
Supplier Diversity

General Info:

corporateresponsibility@wellsfargo.com
Corporate Responsibility
governmentrelations.communications@wellsfargo.com
Government Relations and Public Policy

Investors/ Franchising:

investorrelations@wellsfargo.com

Legal:

privacycenter@wellsfargo.com
Privacy Inquiries

Media:

corpcsf@wellsfargo.com
socialmedia@wellsfargo.com

Report Fraud:

reportphish@wellsfargo.com
wellsfargoadacoordinator@wellsfargo.com
retailonlineservice@financial.wellsfargo.com
nevadanoticeinfo@wellsfargo.com
advertising@wellsfargo.com
Advertising Inquiries

Wells Fargo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Wells Fargo Phone Number
1 (800) 869-3557
Average Hold Time
00:04:11
Average Calls duration
4 minutes
Most Popular Wells Fargo Email Address
retailonlineservice@financial.wellsfargo.com
Wells Fargo Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
View full overview

How to Contact Wells Fargo?

You can use various Wells Fargo customer service phone numbers depending on your specific inquiry. Wells Fargo provides specific phone numbers for different queries such as debit and credit cards, home mortgage, and financing. To ensure you reach the appropriate Wells Fargo customer service department, it is recommended to visit the official Wells Fargo website and navigate to the "Contact Us" page.

There, you will find a comprehensive list of customer service phone numbers, enabling you to contact the specific department that can best address your needs. Like, for general banking inquiries, you can call 1-800-869-3557, available 24 hours a day, 7 days a week. If you need assistance with Wells Fargo Online services, the number to call is 1-800-956-4442, also available 24 hours a day, 7 days a week.

Wells Fargo customer support is available round the clock, allowing you to contact them anytime for most inquiries. However, certain departments, like Personal Loans, have specific operating hours. For Personal Loans inquiries, you can reach them at 1-877-269-6056 from Monday to Friday, between 7 AM and 7 PM CT. Note that operating hours and time zones may vary for different departments within Wells Fargo.

To obtain accurate information about specific department hours, it is recommended to visit the official Wells Fargo website and access the "Contact Us" page. There, you will find the precise hours and time zone details for each department, ensuring you can reach the appropriate customer support team at the designated times.

Wells Fargo does not currently offer live chat as a customer service option. However, you can still reach out to them through other channels. To contact Wells Fargo, you can visit their official website and navigate to the "Contact Us" page. There, you will find several options available to connect with Wells Fargo customer service team. Choose the approach that best suits your needs and allows you to address the specific issue you are facing. While live chat is not available, Wells Fargo provides alternative methods to assist you and provide the necessary support.

PissedConsumer Club

Contact Information

Wells Fargo Website:

Wells Fargo Help Center:

Corporate Office Address:

Wells Fargo Clearing Services, Inc.
420 Montgomery St.
San Francisco, California 94104
United States

Other Info (opening hours):

Mailing Addresses:

Auto Correspondence Supportt

6200 Park Ave., 1st Fl.

Des Moines, IA 50321-1270


Auto Payments

P.O. Box 51963

Los Angeles, CA 90051-6263


Checking and Savings Accounts

Wells Fargo Bank, N.A.

Overdraft Collection and Recovery

P.O. Box 5058

Portland, OR 97208-5058


Home Equity

P.O. Box 10335

Des Moines, IA 50306


Home Mortgage

P.O. Box 10335

Des Moines, IA 50306


Online Customer Service

P.O. Box 6995

Portland, OR 97228-6995


Personal Lending

Attn: Credit Bureau Operations

P.O. Box 71092

Charlotte, NC 28272

More contact details

How Customers Rate Wells Fargo Support?

4.5 / 5
Good

Based on 6.4K calls to Wells Fargo customer support through PissedConsumer.com and 17 survey responses.

Total Calls
6.4K
Avg Call Duration
03:57
Issues Resolved
21%

Why Customers Call Wells Fargo?

Top Reasons of Customers Calls

  • Payments and Charges 22%
  • Customer Inquiries & Issues 22%
  • Account 18%
  • Request for Information 16%
  • Cards 9%
  • Product/ Service 5%
  • Return/ Replace 2%
  • Shipping and Delivery 2%
  • Activation/ Cancellation 1%
  • Staff 1%
  • Employment <1%
  • Refund <1%
  • Website/ Application <1%
  • Payments & Transfers <1%
  • Claims & Legal Issues <1%
  • Fraud & Security Issues <1%
  • Streaming Services <1%

Payments and Charges

22%
  • "Deposit hold"
  • "Interest paid for 2023 on home"
  • "Recent direct deposit isn't showing in my available balance. The deposit isn't pending, but still isn't showing in my available balance"

Customer Inquiries & Issues

22%
  • "Live operator"
  • "Zelle problems"
  • "Problems with a zelle transfer"

Account

18%
  • "I have trouble login to verify my account i need help setup my Face ID and recovery password and username"
  • "Savings account change"
  • "Open account"

Request for Information

16%
  • "I want to confirm that the call I just received was in fact a representative of wells Fargo"
  • "How much interest paid in 2025 for tax purposes"
  • "Find how much interest I paid through 2025 for taxes"

Cards

9%
  • "Card block"
  • "To vertify a Visa Card"
  • "Card replacement"

Product/ Service

5%
  • "Auto loan principle payment not properly applied"
  • "A loan"
  • "ATM on waughtown not working for a week"

Return/ Replace

2%
  • "Change pin and information"
  • "Change of address"
  • "Change telephone number on personal account"

Shipping and Delivery

2%
  • "Never received new debit card"
  • "Quiero aplicar para una tarjeta de credito"
  • "Checks order not received"

Activation/ Cancellation

1%
  • "Cancel withdrawal"
  • "Would like to cancel my account"
  • "Activated card"

Staff

1%
  • "Customer service"
  • "service charge"
  • "Terrible service"

Employment

<1%
  • "1610 Taylor ave Bronx New York 10460 mortgage payoff letter"
  • "401 k"
  • "need 1099-int"

Refund

<1%
  • "Refund"
  • "Refund on a closed account"
  • "I'm calling because I made a refund from Walmart and then I lost my card then I made another but how can I get the refund in my new card?"

Website/ Application

<1%
  • "To setup app to make a deposit"
  • "I upgrade the app but I can't sign in"
  • "App being outdated"

Payments & Transfers

<1%
  • "Transfer money"
  • "Money transfer"
  • "Funds"

Claims & Legal Issues

<1%
  • "Claim"
  • "Claims"
  • "Legal"

Fraud & Security Issues

<1%
  • "Fraud"
  • "Scam"
  • "Possible scam"

Streaming Services

<1%
  • "Hulu taken out"
  • "To get my bank videos of mr. Accepted by MTV or the producers"

Compare Wells Fargo Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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