Wells Fargo Phone Numbers and Emails

Toll-Free Number:

  • (800) 869-3557
    General Banking
Send Message

Customer Service:

  • (800) 289-8004
    Auto Loans
  • (877) 805-7744
    Credit Card Services
  • (800) 642-4720
    Credit Cards (Account Management)
  • (800) 556-0605
    ExpressSend Service
  • (877) 937-9357
    Financing Home Mortgage
  • (800) 626-9430
    Foreign Exchange
  • (866) 820-9199
    Home Equity
  • (800) 357-6675
    Home Mortgage
  • (855) 872-2932
    Military Banking
  • (866) 936-7272
    Mortgage Military
  • (877) 526-6332
    Personal Loans
  • (800) 742-4932
    Premier Checking
  • (800) 222-8222
    Wells Fargo Advantage Funds
  • (800) 956-4442
    Wells Fargo Online
  • (888) 715-0380
    Wells Fargo Private Bank
  • (866) 234-8271

Report Fraud:

  • (866) 867-5568
    Wells Fargo Online

Accesibility:

  • (877) 644-7819

Accounting/ Billing:

  • (800) 225-5935
    Small Business Accounts

Investors/ Franchising:

  • (877) 840-0492
    EQ Shareowner Services
  • (415) 371-2921

Wells Fargo Emails:

Accessibility
Supplier Diversity
General Info
Corporate Responsibility, Government Relations and Public Policy
Investors/ Franchising
Legal
Privacy Inquiries
Media
Advertising Inquiries
Report Fraud
wellsfargoadacoordinator@wellsfargo.com
retailonlineservice@financial.wellsfargo.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Wells Fargo Website:

Wells Fargo Help Center:

Corporate Office Address:

Wells Fargo Clearing Services, Inc.
420 Montgomery St.
San Francisco, California 94104
United States

Other Info (opening hours):

Mailing Addresses:

Auto Correspondence Supportt

6200 Park Ave., 1st Fl.

Des Moines, IA 50321-1270


Auto Payments

P.O. Box 51963

Los Angeles, CA 90051-6263


Checking and Savings Accounts

Wells Fargo Bank, N.A.

Overdraft Collection and Recovery

P.O. Box 5058

Portland, OR 97208-5058


Home Equity

P.O. Box 10335

Des Moines, IA 50306


Home Mortgage

P.O. Box 10335

Des Moines, IA 50306


Online Customer Service

P.O. Box 6995

Portland, OR 97228-6995


Personal Lending

Attn: Credit Bureau Operations

P.O. Box 71092

Charlotte, NC 28272

Wells Fargo Rating Based on 578 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

Summary of Wells Fargo Customer Service Calls

2.5K TOTAL
CALLS
03:19 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wells Fargo?

Account Question:

  • “Close account”
  • “Trying add my savings account to my debit card”
  • “Can't log into account”

Payments and Charges Question:

  • “Last two days ICharge my cart for the metro,he doesn't go through and west farago charge me”
  • “Fraud charge on my account.”
  • “Can a deposit my state refund chech”

Request for Information Question:

  • “Checking on deposit”
  • “I need to talk to someone because i need a new debit card my was taken”
  • “To find out how much money I need to keep in my account so that I'm not charged a service charge”

Cards Question:

  • “Lost card”
  • “My card”
  • “Credit card issue”

Product/ Service Question:

  • “Apply For Personal Loan”
  • “Flex loan”
  • “Stop a schedule loan payment cause put wrong date”

Staff Question:

  • “Customer service”
  • “Issue with on line services”
  • “Customer service complain”

Activation/ Cancellation Question:

  • “To cancel my card linked to home tech”
  • “Want to cancel check”
  • “Cancelación de cuentas”

Employment Question:

  • “Paycheck not posted”
  • “Pay off”
  • “I need a bank statement showing mortgage payoff.”

Shipping and Delivery Question:

  • “Deje mi tarjeta en un cajero”
  • “Have not received my new debit card in mail”
  • “I haven't gotten my card. I had to cancel it”

Return/ Replace Question:

  • “Tax return”
  • “Change address”
  • “Thefted chech from me need it replaced”

Refund Question:

  • “Refund from credit card company”
  • “Vehicle warranty refund”
  • “ZELLE TRANSFER REFUND some hacked me”

Website/ Application Question:

  • “Who's signing on the website”
  • “Received letter about credit application rejected but we never applied.”
  • “To see if my application submitted through website”

Other Question:

  • “Zelle”
  • “Intrested in a property at 120 state st bondsville mass”
  • “I need to get a federal, ABA routing number”

About

Related Companies

Wells Fargo Dealer Services, Americas Servicing Company, Wachovia Bank, Wachovia Dealer Services, Wells Fargo Advantage Funds

Summary

Wells Fargo's principal activities are to provide banking, insurance, investment, mortgage banking and consumer financing services. It operates in three segments: Community Banking, Wholesale Banking and Wells Fargo Financial. Community banking segment provides diversified financial products and services. It also provides investment management, insurance, securities brokerage and venture capital financing. Wholesale banking segment provides commercial, corporate and real estate banking products and services.

Wells Fargo financial segment provides consumer finances and auto finances. The services are provided through banking stores in Alaska, Arizona, California, Colorado, Idaho, Illinois, Indiana, Iowa, Michigan, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin and Wyoming. One of the top banks in the US, Wells Fargo has about 6,600 bank branches in some 40 states, and more than 4,000 mortgage and consumer finance offices nationwide. A top residential mortgage lender in the US, Wells Fargo is also one of the largest mortgage servicers. Wells Fargo & Co completed its acquisition of Wachovia Corporation on December 31, 2008. For the time being however, Wells Fargo Bank, N.A. and Wachovia Bank, N.A remain separate banks owned by Wells Fargo & Co. customer service is available 24 Hours a day, 7 days a week at 1-800-869-3557 (General Banking Questions), 1-800-956-4442 (Online Banking and Bill Pay Service) as well as 1-866-867-5568 or reportphish@wellsfargo.com (Online Fraud Reports ).

Wells Fargo reviews and complaints

Wells Fargo is ranked 469 out of 2855 in Financial Services category

Area Served

USA, Worldwide

Payment Methods

VISA

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