Contact Wells Fargo Customer Service
Wells Fargo Phone Numbers and Emails
Toll-Free Number:
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(800) 869-3557General Banking
Customer Service:
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(800) 289-8004Auto Loans
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(877) 805-7744Credit Card Services
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(800) 642-4720Credit Cards (Account Management)
Wells Fargo Emails:
Wells Fargo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wells Fargo is (800) 869-3557. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 95% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Wells Fargo may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wells Fargo is (800) 869-3557. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 95% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Wells Fargo may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
People call Wells Fargo mainly because of account, request for information, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Wells Fargo is retailonlineservice@financial.wellsfargo.com. 58% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Wells Fargo?
Most Popular Number:
| Total calls: 4 179 | Issues resolved: 243 | Last call: Feb 4, 2026 |
Contact Information
Wells Fargo Website:
Wells Fargo Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Auto Correspondence Supportt
6200 Park Ave., 1st Fl.
Des Moines, IA 50321-1270
Auto Payments
P.O. Box 51963
Los Angeles, CA 90051-6263
Checking and Savings Accounts
Wells Fargo Bank, N.A.
Overdraft Collection and Recovery
P.O. Box 5058
Portland, OR 97208-5058
Home Equity
P.O. Box 10335
Des Moines, IA 50306
Home Mortgage
P.O. Box 10335
Des Moines, IA 50306
Online Customer Service
P.O. Box 6995
Portland, OR 97228-6995
Personal Lending
Attn: Credit Bureau Operations
P.O. Box 71092
Charlotte, NC 28272
How Good is Wells Fargo's Customer Service?
Summary of Wells Fargo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wells Fargo?
Payments and Charges Question:
- “Tranfer Wrong amount”
- “Credit card charge need to be reverse”
- “I am charged monthly from my saving account”
Account Question:
- “Cannot access my account using the mobile app”
- “Account”
- “Close my account”
Request for Information Question:
- “Checking account issues”
- “I want to know if I have any inheritance money in the bank left to me for my grandmother”
- “Need help with fees”
Cards Question:
- “ATM CARD ON MY NAME FOUND AT ACCIDENT SCENE. BY AGENT Frank Ben”
- “About new card”
- “Lost my bank card”
Product/ Service Question:
- “Car loan finish”
- “Auto loan question”
- “Make a car loan payment”
Return/ Replace Question:
- “Money exchange”
- “I want to change my username and password”
- “I need to change the phone numbers on my account I don't recognize those phone numbers”
Shipping and Delivery Question:
- “Quiero agragar mi tarjeta a Venmo pero no me quiere dejar”
- “Sobre mi tarjeta de credito”
- “Splice a unarjeta de crédito me vorrirrron el crédito y no tengo respuest”
Activation/ Cancellation Question:
- “Cancel credit app”
- “Cancel a claim”
- “To cancel my payment of my car”
Staff Question:
- “Terrible service”
- “Costumer service”
- “Call wellsfargo bank customer service.”
Employment Question:
- “Pay off my loan”
- “1099 form”
- “1099”
Refund Question:
- “I’m calling because I made a refund from Walmart and then I lost my card then I made another but how can I get the refund in my new card?”
- “Refund”
- “Refunds from temu bare supposed be in my account says waiting on card issuer”
Website/ Application Question:
- “Can't order online”
- “Cash app got money out that didn't go to sender”
- “Se bloqueo mi application de banco”
Other Question:
- “I want to see if I have inheritance money in the bank that was left to me by my grandmother”
- “Unusual activity”
- “Acc number”
Compare Wells Fargo Customer Service To
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