Wells Fargo Phone Numbers and Emails

Toll-Free Number:

  • (800) 869-3557
    General Banking
Send Message

Customer Service:

  • (800) 289-8004
    Auto Loans
  • (877) 805-7744
    Credit Card Services
  • (800) 642-4720
    Credit Cards (Account Management)
  • (800) 556-0605
    ExpressSend Service
  • (877) 937-9357
    Financing Home Mortgage
  • (800) 626-9430
    Foreign Exchange
  • (866) 820-9199
    Home Equity
  • (800) 357-6675
    Home Mortgage
  • (855) 872-2932
    Military Banking
  • (866) 936-7272
    Mortgage Military
  • (877) 526-6332
    Personal Loans
  • (800) 742-4932
    Premier Checking
  • (800) 222-8222
    Wells Fargo Advantage Funds
  • (800) 956-4442
    Wells Fargo Online
  • (888) 715-0380
    Wells Fargo Private Bank
  • (866) 234-8271

Report Fraud:

  • (866) 867-5568
    Wells Fargo Online


  • (877) 644-7819

Accounting/ Billing:

  • (800) 225-5935
    Small Business Accounts

Investors/ Franchising:

  • (877) 840-0492
    EQ Shareowner Services
  • (415) 371-2921

Wells Fargo Emails:

Supplier Diversity
General Info
Corporate Responsibility, Government Relations and Public Policy
Investors/ Franchising
Privacy Inquiries
Advertising Inquiries
Report Fraud
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Wells Fargo Website:

Wells Fargo Help Center:

Corporate Office Address:

Wells Fargo Clearing Services, Inc.
420 Montgomery St.
San Francisco, California 94104
United States

Other Info (opening hours):

Mailing Addresses:

Auto Correspondence Supportt

6200 Park Ave., 1st Fl.

Des Moines, IA 50321-1270

Auto Payments

P.O. Box 51963

Los Angeles, CA 90051-6263

Checking and Savings Accounts

Wells Fargo Bank, N.A.

Overdraft Collection and Recovery

P.O. Box 5058

Portland, OR 97208-5058

Home Equity

P.O. Box 10335

Des Moines, IA 50306

Home Mortgage

P.O. Box 10335

Des Moines, IA 50306

Online Customer Service

P.O. Box 6995

Portland, OR 97228-6995

Personal Lending

Attn: Credit Bureau Operations

P.O. Box 71092

Charlotte, NC 28272

Wells Fargo Rating Based on 583 Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

How Good is Wells Fargo's Customer Service?

Maili Ynf
Maili Ynf
Feels Disappointed | May 26, 2023

The manger just doesn’t like me. She wouldn’t do very easy transaction for me. I have over 50 yers businesses account and several checking and saving accounts with them

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Khairi Tis
Khairi Tis
Feels Satisfied | Mar 23, 2023


Read full quote
Eliana Aas
Eliana Aas
Feels Satisfied | Mar 08, 2023


Read full quote
Izzabella Jdj
Izzabella Jdj
Feels Satisfied | Jan 21, 2023

They took care of my problems

Read full quote
Rozena Qol
Rozena Qol
Feels Satisfied | Jan 07, 2023

It was a very satisfying experience.

Read full quote

Summary of Wells Fargo Customer Service Calls

03:34 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wells Fargo?

Account Question:

  • “Account paymenta”
  • “Scammed account”
  • “Balance”

Payments and Charges Question:

  • “Can't find my mobile deposit”
  • “Stop payment”
  • “To get ane tension for payment on my auto loan”

Request for Information Question:

  • “Question regarding payment”
  • “To ask questions about my account”
  • “Question about setting up automatic payments for rent etc.. Online or bill pay..”

Cards Question:

  • “Release card hold”
  • “Regarding my atm card”
  • “Misplaced credit card”

Product/ Service Question:

  • “You failed to report my loan to the credit bureau.”
  • “Fraud withdrawal”
  • “Branch employee will not provide paper monthly nonsecured personal loan statements as requested by my divorce lawyer! Frederick MD”

Activation/ Cancellation Question:

  • “Cancel a transaction”
  • “Cancelar una transcion”
  • “Cancel payment”

Staff Question:

  • “Customer service”
  • “Issue with on line services”
  • “Customer service complain”

Employment Question:

  • “Pay off”
  • “Paycheck not posted”
  • “I need a bank statement showing mortgage payoff.”

Shipping and Delivery Question:

  • “Ya no quiero que asocien mi tarjeta A pago. No autorizado”
  • “Renovar la tarjeta de débito”
  • “Deje mi tarjeta en un cajero”

Return/ Replace Question:

  • “Money exchange”
  • “Tax return”
  • “Change address”

Refund Question:

  • “Refund from credit card company”
  • “Vehicle warranty refund”
  • “ZELLE TRANSFER REFUND some hacked me”

Website/ Application Question:

  • “Metro pcs said website was down wasn't gone charge but it charged me 55 & 65.00 so I need that $65 back now”
  • “App not working”
  • “Who's signing on the website”

Other Question:

  • “Spending alot”
  • “Repo”
  • “Raise ATM limit”


Related Companies

Wells Fargo Dealer Services, Americas Servicing Company, Wachovia Bank, Wachovia Dealer Services, Wells Fargo Advantage Funds


Wells Fargo's principal activities are to provide banking, insurance, investment, mortgage banking and consumer financing services. It operates in three segments: Community Banking, Wholesale Banking and Wells Fargo Financial. Community banking segment provides diversified financial products and services. It also provides investment management, insurance, securities brokerage and venture capital financing. Wholesale banking segment provides commercial, corporate and real estate banking products and services.

Wells Fargo financial segment provides consumer finances and auto finances. The services are provided through banking stores in Alaska, Arizona, California, Colorado, Idaho, Illinois, Indiana, Iowa, Michigan, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin and Wyoming. One of the top banks in the US, Wells Fargo has about 6,600 bank branches in some 40 states, and more than 4,000 mortgage and consumer finance offices nationwide. A top residential mortgage lender in the US, Wells Fargo is also one of the largest mortgage servicers. Wells Fargo & Co completed its acquisition of Wachovia Corporation on December 31, 2008. For the time being however, Wells Fargo Bank, N.A. and Wachovia Bank, N.A remain separate banks owned by Wells Fargo & Co. customer service is available 24 Hours a day, 7 days a week at 1-800-869-3557 (General Banking Questions), 1-800-956-4442 (Online Banking and Bill Pay Service) as well as 1-866-867-5568 or reportphish@wellsfargo.com (Online Fraud Reports ).

Wells Fargo reviews and complaints

Wells Fargo is ranked 496 out of 2989 in Financial Services category

Area Served

USA, Worldwide

Payment Methods


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