New Reviewer

Absolute worst bank ever !

They are holding my sons money hostage and wont release it to him after I gave him money to get his vehicle out of impound so now its just continuing to sit in impound love rr daily fees yeah now

User's recommendation: I highly recommend you NOT use them.

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ID
#3671248 Review #3671248 is a subjective opinion of poster.
Location
Riverside, California

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Verified Reviewer
New Reviewer

Company was supposed to do a stop payment but did not

Im beyond livid. I called Wells Fargo on Friday June 3rd to let them know my car financial company had made a mistake and was taking a double payment out for my car payment and not the regular singular payment. The financial company couldnt fix it because it was...
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ID
#3643114 Review #3643114 is a subjective opinion of poster.
Cons
  • Terrible - unprofessional
  • Very hard to get ahold of someone to talk to
  • Unethical
Loss
$433
Preferred solution
Correct the mistake and replace the money and it not take 10-15 to Correct, and an apology for your mistake.
New Reviewer

Open a new account

Ive been trying to open an account with this with your company Wells Fargo since the beginning of April I cant get into a bank and when I do I get cut short and couldnt even finish opening the count as today for instance this is been going on too long I feel Im being racially profiled I dont like it and thats my complaint

User's recommendation: Choose another bank.

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ID
#3615664 Review #3615664 is a subjective opinion of poster.
Location
Pico Rivera, California
Pros
  • Online banking and mobile banking
Cons
  • Horrible customer relations
  • Online banking and mobile banking
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

I have no interest in your company history.

Wells Fargo - I have no interest in your company history.
Hey there~ My second language is english. So I'm sorry to about that...!!! So My original language is korean. My Important thing is...THAT...!!! Your marketing is bad, and it feels like too much of a joke to your customers. Of[log outsystem.

User's recommendation: Well.

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ID
#3604180 Review #3604180 is a subjective opinion of poster.
Location
Mount Sterling, Kentucky

I haven't gotten my card. I had to cancel it

She canceled it for me and was going to send another card. I waited a week. Nothing. I called FOUR times yesterday. I was on hold for over an hour and she hung up or I got disconnected. I called again and again. This took up my whole afternoon. Finally, the fourth woman was extremely helpful. I hope I get my card soon.
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ID
#3596037 Review #3596037 is a subjective opinion of poster.
Location
Norwalk, Connecticut
New Reviewer

Worst customer service!

I made a wire transfer more than a month ago, the money was deducted from my account right after i made the wire transfer but the receiver (my brother) never recieved the money. Ive called the 10 times already and everytime they just tell me that my case is in progress. I recieved a call from them last week after a month and they asked me what transaction was the claim for??? I told them this information every time I called them. Worst banking service ever. Closing my account after this issue is resolved.

User's recommendation: Get an account with some other bank.

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ID
#3540102 Review #3540102 is a subjective opinion of poster.
Loss
$136
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Blamed us for fraud on account and now sending collections after us too!

My son had fraud on his account last December. We sent in the paperwork to show it but they denied it and stole $500 of his, leaving a $409 negative balance on his account. He left Wells Fargo (nice job alienating a potential lifelong customer at the very beginning of his financial journey) but they are now coming after him with collections for that $409 even though he spent all that time and effort to show that it was fraud on his account. This is not the way to support young investors!

User's recommendation: Don't expect them to support young people trying to get a financial start.

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ID
#3538845 Review #3538845 is a subjective opinion of poster.
Location
San Jose, California
Cons
  • Denied fraud even with proof given
Loss
$907
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Open account and could not use in the same day

Open a brokerage account funded with funds from wells fargo savings and checking and could not buy a stock I was trying to buy this morning (Netflix) and now it's up over $11, so I think I have cash in my wells fargo accounts, but, you cannot use it in the same day. This really sucks.

User's recommendation: going to have to think about that.

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ID
#3523839 Review #3523839 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Open brokerages account this morning and can use assount

Open brokerages account this morning, funded it with funds from a Wells Fargo saving account, and it is 3pm and still can't use the account. The transfer is not in real time?
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ID
#3523758 Review #3523758 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

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Verified Reviewer
New Reviewer

Card transaction dispute

For card transaction disputes, Wells Fargo does what the merchant tells them to do, regardless of the facts. What kind of jacked up Dispute process is that!? This bank earns its negative reviews. Its the worst of the worst. No wonder they were sued by the regulators for illegal business practices.

User's recommendation: Avoid at all cost.

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ID
#3515053 Review #3515053 is a subjective opinion of poster.
Pros
  • Nightmare
Cons
  • Couldnt help
Loss
$85
Preferred solution
Let the company propose a solution

I posted on this site in error

I needed to get in touch with Wells Fargo not your site *********************************************************************************************************************************************************************************************************************************************************************
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ID
#3514906 Review #3514906 is a subjective opinion of poster.
Location
La Verne, California
New Reviewer

Received letter for acct I did not apply-deposit acct

Concerned because did not ask for and they ckd my credit report etc without my request or permission. Worried about fraud/ theft etc. Needs resolved!
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ID
#3485773 Review #3485773 is a subjective opinion of poster.
Location
Wichita, Kansas
Preferred solution
Only disclosure of WHO applied for this deposit account????

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Verified Reviewer
New Reviewer

My complaint started in August 2021 when I placed an online order from Walmart for a computer I received the computer on August 14, 2021 and it would not come on so I took it to Walmart in Albany, G

I ordered a computer online from Walmart I received it on August 14, 2021, and it did not work, so I took it to Walmart in Albany, Ga, they advised me they only contract to sell computers for Microsoft, but they do not take their returns they advised me I would have to...
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ID
#3483611 Review #3483611 is a subjective opinion of poster.
Location
Albany, Georgia
Loss
$19980
Preferred solution
Full refund

Profiled customer

Profiled by teller and the person that approves checks. My son was profiled for the second time with Welsfargo. Trying to contact them . This is the second time for my son . He is a young black male. And I am a very concerned mom. My son had work so hard to build his business and Welsfargo employee has done it again to him.

User's recommendation: Be careful customer service.

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ID
#3455646 Review #3455646 is a subjective opinion of poster.
Location
Phoenix, Arizona

My son being pro filed

My son being profiled for second time I reported wels Fargo pushed it under the rug . Maybe because who the person was . I just want to know how do you handle cases like that. You are a world wide bank. My son and I have done business with this company for years So how do yo fix that. I am aver concerned mother. Its hard enough that hes a black young man and now has to deal with being black and having his own business. Alice Drayton 915-875-****
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ID
#3455190 Review #3455190 is a subjective opinion of poster.
Location
Phoenix, Arizona