New Reviewer

Horrible Service

I was on hold for hours. Several times I called and same thing happened. Couldnt speak with anyone and once I finally did they took forever to fix problem and put me back on hold. I am going to switch banks after being a customer for years

User's recommendation: Don’t use Wells Fargo.

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ID
#3295030 Review #3295030 is a subjective opinion of poster.
Location
Miami, Florida
Cons
  • Horrible call service
Preferred solution
Apology

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Verified Reviewer
New Reviewer
My son, who is 17, went to deposit his paycheck and $180 in cash at an ATM, the ATM took his check, and $, then basically told him it was no longer accepting deposits. You all have still not resolved this, and it happened a week ago. Your customer service has been very...
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ID
#3265316 Review #3265316 is a subjective opinion of poster.
Location
Chapel Hill, North Carolina
Loss
$180
Preferred solution
Full refund

Lack of accessibility by telephone

I am trying to contact Wells Fargo by telephone from Australia. I have tried a number of branches and telephone numbers, but I end up getting the same annoying recorded response. Every number I rang, I was told I had a 50 minute wait before someone would be available. Is it coincidence that every branch has a 50 minute wait!? We do more and more of the banks services using our computers while the banks reduce their services and save more and more money, yet; none of these savings appear to reach every day customers.

User's recommendation: ANSWER THE TELEPHONE! If you don't have enough people to provide the service then employ more telephone answerers!

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ID
#3247460 Review #3247460 is a subjective opinion of poster.
Location
Maroochydore, Queensland

Was black balled cause of mistake

Had a account there for years then I was tricked explained what happened they holding it against me then they said I could reopen my checking account opened on a Monday was reclosed on a Friday I have been black balled cant open any checking accounts no were weres the forgiveness

User's recommendation: Watch. The identity thief they blame you.

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ID
#3244996 Review #3244996 is a subjective opinion of poster.
Location
Irvington, New Jersey
New Reviewer

Received letter about credit application rejected but we never applied.

We received a letter about an application for credit but we never applied for credit with wells fargo
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ID
#3239168 Review #3239168 is a subjective opinion of poster.
Location
Chicago, Illinois
Aurelius, an associate, wanted a couch from Sofa Mania. He didn't have enough money in his account, thus I volunteered as a friend to lend him the down payment. I did such. Something inside me advised him not to purchase anything from them. He was determined that was...
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ID
#3234929 Review #3234929 is a subjective opinion of poster.
Location
Newark, New Jersey
New Reviewer

Erroneous ATM charge

Unavailable 20s and 50 dollar bills. I canceled all transactions and had card returned to me. No withdrawal completed.
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ID
#3224074 Review #3224074 is a subjective opinion of poster.
Location
Reading, Pennsylvania
Loss
$300
Preferred solution
Full refund
New Reviewer

Need to get my clame number for my reissued check

Gutierrez vs Wells Fargo need my clame number my name is carlos a Andrade old address was 1105 Scott. Rd Bubank California 91504. My new address is 5435 via San delarro st Los Angeles California 90022
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ID
#3210916 Review #3210916 is a subjective opinion of poster.
Location
Los Angeles, California

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Verified Reviewer
New Reviewer

Repair banking database

C:\cmd C:\destroy all virus related programs C:\delete all added in cookies and Cashe C:\repair all accounts closed due to bad C:\programming C:\restore banking system C:\all addware spyware and hacking C:\ software is reset to absolute energy C:\restart bank database to absolute C:\energy C:\ C:\restart C:\ C:\reinitiate new absolute energy bank C:\data base new technologies and smart C:\conscious software integration C:\process new database main CPU C:\
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ID
#3208111 Review #3208111 is a subjective opinion of poster.
Loss
$500
Preferred solution
New system
New Reviewer

Travel cancellations

Our flight on jet blue from Buffalo to jfk was canceled. We did not have any way to get to jfk for our Hawaiian Air connection to Honolulu
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ID
#3198838 Review #3198838 is a subjective opinion of poster.
Location
Buffalo Grove, Illinois
Wells Fargo Bank is back to their old self again... On Friday, November 12, 2021, I drove to our local Wells Fargo branch in order to deposit a check we received in the mail. After inserting my card and entering my PIN #, I was informed by the machine that the check...
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ID
#3165174 Review #3165174 is a subjective opinion of poster.
Location
Howell Township, New Jersey

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Verified Reviewer
New Reviewer
Update by user Jan 19, 2022

Noone has contacted me in fact wells fargo has (the last time i spoke to them tryibg to appeal) told me i can no lovger file appeals , even if i had new evidence the case is closed and will remain fkosed no matter what i send . This seems very purposely done and that...

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ID
#3145774 Review #3145774 is a subjective opinion of poster.
Service
Wells Fargo Banking Service
Cons
  • Not well trained
  • Ignorant
  • Unprofessional
Loss
$3000
Preferred solution
Full refund

Notify of traveling St Maartens

No I selected this in error. I have no issue with a Wells Fargo. I was just trying to find out how to Notify Wells Fargo that I was traveling
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ID
#3128672 Review #3128672 is a subjective opinion of poster.
Location
Sterling, Virginia
New Reviewer

Debit card turned off

Car broken in to and purse stolen with credit and debit card inside. Window broken and my purse is missing
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ID
#3119043 Review #3119043 is a subjective opinion of poster.
Location
Houston, Texas

Disgruntled with wells fargo

im very disgruntled with wells fargo i spent 2 hours on the phone trying to get to the bottom of fraudulent activity on my business account. After 2 hours of being placed 0n hold multiple times and having to call over and over again, going through the process of being able to talk to a rep, i still dont know that my issues have been resolved. At this point, after 11 years with wells fargo, i am closing all of my accounts and moving to a competitor. Not sure who yet

User's recommendation: Don't rely on wells fargo to fix your account.

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ID
#3118778 Review #3118778 is a subjective opinion of poster.
Location
Atlanta, Georgia