Dallas, Texas
Not resolved

We have tried for 10 weeks to get a "pre approved" refinance completed & are not much closer than we were 10 weeks ago. Wells Fargo bought our loan from Green Tree 10+ years ago and apparently did not get have it listed as a manufactured home and did not get a lien release from Green Tree.

It has been a nightmare! We have sent in paperwork, more of the same paperwork, been on the phone, sent emails and still no "pre approved" refinance complete.

This has been the most time consuming, unpleasant experience of my life. Will NOT happen again!

Product or Service Mentioned: Wells Fargo Loan.

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