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Called to ask to waive an interest fee due to circumstances with the town's post office on not receiving my bill. Never been late paying any of my wells fargo credit cards.

owed on $300 and they were charging me interest of $546. I figured since i am a long standing client of wells fargo and have never asked for anything from them in the +30 years they would help.

Not only would they not even think about helping but now they are losing my whole families business, we are pulling everything out and going to TD Bank, i have heard nothing but great things about them and how they care about their customers. I have never dealt with a bank like that before.

Reason of review: Poor customer service.

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