Over the last year due to lost hours at work and kids college tuition I have been incurring a late fee on all my mortgage payments, which I paid after the 2 week grace period. I have never gone past 30 days or missed a payment.
I addressed this and with Wells Fargo and was placed on a 3-month forbearance which lowered my payment by $500.00 starting Oct/2009. I was informed in Nov/2009 that I was up to date and didn't need to make a payment until Dec/2009. Jan 2010 I started to recieve foreclosure notices stating I owed over 7,000.00 dollars in debt. I was terminated from the forbearance Dec 28, 2009 for uncompleted financial statements which they never asked for.
Wells Fargo decided to take the $3,100.00 I paid in 3-months and apply that toward Oct/Nov/Dec mortgage payments which only covered one full mortgage payment and put the rest toward outstanding late fees. I know stand 3 months behind in my mortgage and scrambling to get caught up. No-one is handling my case and I deal with who ever answers the phone. They would only offer to put me back on the 3-month plan and giving me a run around about receiving my financial statements which I have faxed twice.
This is going to wipe-out all my savings and I think they have notified the credit bureau about being more than 30 days late.
I have not been Helped but totally screwed by Wells Fargo. Beware.........
Product or Service Mentioned: Wells Fargo Mortgage.
Monetary Loss: $7.