A check, written to a utility company was taken from my mailbox and delivered to Wells Fargo for cashing,after it had been changed. Payee (Monmouth Cablevision) was changed to a person.
Amount was changed from $68. to $668. The bank employee cashed the check for a woman who was then convicted of check theft. Upon investigation the bank conceded that the check should not have been cashed.
The bank then told me that after my money was re-deposited in my account. they would investigate. After giving them a copy of the police report the bank forced me to close my account and open one with much less services. After telling me that the FDIC insures the banks money and not mine.
And after telling me that there investigation found no employee negligence. The bank took the money out of my account.
Product or Service Mentioned: Wells Fargo Check Cashing.
Reason of review: Order processing issue.
Monetary Loss: $668.
Wells Fargo Cons: Bank took my money.