Because of an emergency I fell behind on my credit card payment. I was 10 days behind, told the company what date I was going to pay, the date my Social Security payment arrives.
They did not listen and laughed and told me they would call me every day. They called me every day at 8:30 am and at 5:30 pm Mon - Sun. Each time I told them again what date I would pay. It did'nt matter, they told me they would call every day.
The harassment would not end. I am a long time customer having had a second mortgage and loan at seperate time. If you are a good customer and fall into hard times, don't think WF will work with you. Don't get a card from them.
If you have one get rid of it.
Product or Service Mentioned: Wells Fargo Mortgage.