Wells Fargo Reviews and Complaints
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Wells Fargo - It's your fault we didn't do our job
I have used Wells Fargo for about 5 years and have made payments on time and added to my payment to reduce the end amount. I'm about to transition out of the Military and was on a training operation. during this time I have had minimal access to a phone. There system will did no automatically draft the money i had set aside by military allotment. after i finally receive a notification a month later that they did not pull my payment I was met with an excessively abrasive customer service representative that hung up the phone when I asked for a supervisor. When I was finally able to have the payment fixed they then put it as a missed payment on my credit report. Two months later I am now transitioning out of the military and attempting to buy a new house for my job and I cannot due to my record. The only answer that Wells Fargo will give me is that I should have made my payment in time and that I took advantage of their "good faith". I can't say what company i would use next but I'm certainly never going to use wells fargo for any business ever again.
Reason of review
Problems with payment
Corrected Credit Statement, or issue loan same as VA loan with corrected credit.
Wells Fargo Account Review
I open a time account n now they do not want to give me my money
Wells Fargo Account
Wells Fargo - Customer Treatment Review from Bronx, New York
Horrible bank that lacks the ability to empathize & treat the customers. Three months ago we battled an unauthorized paper check draft for $650. The check clearly belonged to a Bank of America customer written to Home Depot, but we were hit instead. We were told it would take 10 days to reverse. Doesn't take rocket science to see that the check was not ours. Nevertheless, our bank was hit with another unauthorized - store ach purchase for $69.80 yesterday...told 10 business day. Woke up today to another unauthorized ach in-store purchase for $850. The lack of help from a major banking system saddens me. All we get is "I understand...it'll rake 10 days" or a spew of products they will try to get you to enroll in. Enough is enough!!! I will be closing this account after our claims are resolved.
Wellsfargo will ruin your life! | Wells Fargo review
UGH! Wells Fargo is ridiculous. Everyone should just get together and sue them! About the same thing happened to me! Except whoever stole the money, took money that wasn't even there to begin with! so it over drafted! When I called and disputed it, Wellsfargo closed the investigation within 8 hours, the person who stole it was 2 and half hours away and stole it in the middle of the night on a Wednesday when i had work at 6:00 AM the next day. I even got the police involved and an investigator who they said it WAS fraud and when I told the bank this and have all the paper work that the police has given me, the bank said it does not matter, that the police has to catch the person and that person has to pay the money back!How ridiculous is that?!?!!? So I clime the latter. I speak to the CEO Mr. Strumpf's assistant named Christina. When I told her this, she said that the claims department is wrong and if I have the police report stating it IS fraud then we shouldn't have a problem getting the money put back in the account. This has not happened and now they sent it off to collections! UGH UGH UGH
Wells Fargo Account
Reason of review
Poor customer service
Wells Fargo - Property Review
I'm a buyer and I hate the way they do business. Our first appraisal took 2 full weeks and then it was wrong. He left out 3 acres. We had to wait 2 more week's and Wells Fargo didn't like that appraisal, they said it was wrong. It was thrown out and now we are waiting another 2 weeks and still nothing. I'm disappointed in Wells Fargo for using Rels. This is my second property with Wells Fargo and it will be my last because of Rels!
Luna was fine, but don't fall prey to one year interest free | Wells Fargo review from Chesterfield, Virginia
Luna came and did what they were supposed to, installed the carpeting. The issue I have is with the one year, interest free loans they are offering through Wells Fargo. We are attempting to pay off the loan prior to the one year mark so we don't incur extra interest and fees for the entire loan. Wells Fargo has thrown up every excuse known to mankind as to why they won't take our final payment. From the wrong address was submitted (even though they provided the address in writing and verbally over the telephone) to processing our payment in two to three weeks (even though it took days prior to then) to they won't accept our checks and/or account number or take a debit card, only for the simple fact that they are attempting to collect those funds and interest on the loan. Completely illegal and deceptive business practices to garner more revenue.
Wells Fargo Debit Card
Reason of review
Problems with payment
Take my payment so they don't force incurred taxes, fees and interest
My broker at Wells Fargo did an overconcentration of my funds finra was involved my broker never answered my request through finra
UNBELIEVABLE | Wells Fargo review from Fayetteville, North Carolina
I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT . NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITTED TO MAKE ANY ATM DEPOSITS!!! I WAS LIEK WHAT ??? SO I CALL AND THEY TELL ME I HAVE A SECOND CHANCE ACCOUNT AND I AM RESTRICTED BY THIS AND OTHER RULES . REALLY? I VE NEVER HAD ANY BANK ISSUES AT ALL I DO HAVE BAD CREDIT BUT IM NOT ASKING THEM FOR A LOAN I JUST WANTED TO DEPOSIT MONEY OH WELL ANOTHER KOOKY SITUATION MEANWHILE I WAS NEVER TOLD THIS WHEN I OPENED THE ACC HOW CONVENIENT FO RTHEM AS I NEVER WOUL DHAVE OPENED IT THERES NO GOOD REASON WHY I SHOULDNT BE ALLOWED TO DEPOSIT MONEY INTO AN ATM I WILL BE CLOSING THE ACCOUNT UNBELIEVABLE
Wells Fargo Checking Account
Let the company propose a solution
Rude tellers | Wells Fargo review from Reno, Nevada
i was at the wells fargo in reno nevada on california and arlington i was waiting for emanuel davis a teller he had told me to come down and get the money he owed me since it was payday so it was personal but what happened inside was wrong it is a place of business i was closing a couple of accts while waiting and he came in and i told him that he said out loud i dont give a *** what u do threw the money at me in front of the worker breanna he said if u want more sue me this was inside the branch then he went behind the teller line with tellers named jannelle and james and they proceeded to laugh and talk about what he said i was so embarrassed i was asked to come in im not sure if he was told how unprofessional that was or not it is a place of business date 8/30/2014
Wells Fargo - Mortgage Review from Woodstock, Georgia
Even with the Class Action law suits and Government fines and settlements, nothing has changed. WF improperly demanded and charged my account for flood insurance even thought I have 4 times provided proof from FEMA that my condo is not is a flood zone. Over charging me for insurance just so they can get a percentage of the insurance premium. For the 10 years I had his mortgage no floood ins was required, untill WF bought the mortgage.
Wells Fargo Mortgage
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