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1.0
Details
My 91 year old father has banked with Wells Fargo for years. We had him put into a nursing home a few months ago and in doing so we had to start doing his banking ourselves. I was going over his bank statement and saw that money was being taken out of his account to...
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3 comments
Anonymous
#1670607

The account number and the name for who the security system was for did not jive. The name that went with the security system account was NOT the name on the bank account where the payment was being taken.

Wells Fargo doesn't check these things out?

Wether my father, whom we now know has the beginning of dementia (yes, I know the dementia is not the banks fault) but the bank should have a system to check these things out! When I went to the bank to speak to them about this, they were very defensive and rude from the very start of our conversation!

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ID
#1500103 Review #1500103 is a subjective opinion of poster.
Location
Fort Worth, Texas
Product
Wells Fargo Account
Cons
  • Not being honest
  • Wells fargo claims and fraud dept
  • Rude customer service
Reason of review
Poor customer service
Preferred solution
Full refund

Wells Fargo - Bad customer service

1.0
Details
The executive office told me if I put money in my escrow account before May 1st, then my mortgage will go down on my payment. I had a case open for help assistance as well and then they decided to sell my loan to another company, which they failed to tell me while I was going through assistance. They are the worse company I ever had to deal with in my life. I am caught up on my loan and everything except the escrow account.
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ID
#1495411 Review #1495411 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Wells Fargo Mortgage
Cons
  • Not being honest
  • Customer service experience
Reason of review
Poor customer service

I worked for wells Fargo from 2004 thru 2016. I was totally devoted to them. I went thru a tough divorce back in 2014 forcing me to have to relocate and move an hour away from where I worked. Wells p

1.3
Details
They ignore me and pretend that they weren't in thw wrongwith plus no one could answer me on why they failed me and they would bounce me around to different departments so I never got an answer..
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ID
#1495064 Review #1495064 is a subjective opinion of poster.
Service
Wells Fargo Manager
Reason of review
Work Experience or Job Application
1.0
Details
I called Retirement Services as I was getting ready to leave a job asking about policies and procedures, because I needed access to my 401k, right away in my transition to the new job. I called repeatedly, never getting the same person twice. We called for a week...
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ID
#1492179 Review #1492179 is a subjective opinion of poster.
Product
Wells Fargo Account
Reason of review
Poor customer service

Wells Fargo - Social Security Retirement Benefit from Social Security

The worker has,earned retirement benefits although no longer employed in job covered by.the retirement plan. These are called deferred vested benefits. Private retirement plan administrators must provide such benefits through the Internal Revenue Service. We provide this information report when a claim is filed for Social Security benefits. Retirement PL for Employees of 1st Interstate Bancorp & Affiliates. Plan # 95-1418530-001 year reported 1998 Estimated Amt. $234 M Name of employee Norman Litts Social Security # 476-38-8993 address 3618 Southland Dr. Buford,GA 30519-7099 Mr. Litts worked in San Francisco CA for several years at First Interstate Bancorp he then went to work for Wells Fargo in Los Angles. When the Bank merged all the time Mr.Litts served at First Interstate is thrown in with the merger and time served not included. Please look into this.
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ID
#1490968 Review #1490968 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
*** you stupid thieves, you want I should loan you money at o.1%APR and have the balls to call it a "saving account". You save millions on interest free loans that you turn around and loan back to me at 24.99%APR? Eat raw ham and get parasites.
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1 comment
Anonymous
#1653531

LOL....So you think because you put a few pennies in a bank account they should forgive your credit and give you a better rate? You do know that such a high APR is the result of your credit file right.

Please tell me you know that much.

If you don't like WF, pull your money, put it in another bank and ask them for a better rate. Oh, "you must work for them." I beat you to it.

ID
#1482591 Review #1482591 is a subjective opinion of poster.
Service
Wells Fargo Loan
Reason of review
Bad quality
Loss
$1425
Preferred solution
Full refund

Wells Fargo - Unable to use your funds

It is very inconvenient to have funds in your account and be unable to use them! Representatives tell you one thing, but your account say's other wise. This is the worst bank ever!!!
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ID
#1479717 Review #1479717 is a subjective opinion of poster.
Location
Arlington, Texas
Product
Wells Fargo Account
Reason of review
Problems with payment
1.3
Details
I've been with Wells Fargo now for over 4 years, but also maintain a similar relationship with US Bank. These are not small accounts. I've called customer service a couple of times about their Bill Pay issues where all Payees don't appear on the main screen, slow...
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ID
#1472790 Review #1472790 is a subjective opinion of poster.
Service
Wells Fargo Online Banking
Cons
  • Bill pay and customer service not solving the issues
Reason of review
Problems with payment
Loss
$500
Preferred solution
Full refund
Where too start, i have been dealing with this incompetent company for the longest six years of my life! I just had to file bankruptcy last week too save my house. They don't even tell you that they are putting you in sheriff sale. I have a 515 score do to them saying...
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2 comments
Anonymous
#1662596

I also was unfortunate in getting stuck with Wells Fargo. My original mortgage was through Washington Mutual.

I Never had any problems with their services, I liked how they handled business. I would receive a payment booklet with 6 months worth of payment invoice/bill, one for each month, straightforward mortgage info on what and how much was paid into the mortgage, interest, escrow balances. I have/had a fixed rate mortgage, monthly rates with no surprises, convoluted jargon, raised payments every few months or so- sadly that's what happened when WaMu went broke, and was bought out by WF and their megalomaniac banking partners Those corporate raiders most likely caused the collapse and closure of WaMu. This is rather telling about the scandalous business practices that Wells Fargo runs: "....

The new federal action against Wells Fargo comes less than two years after Wells Fargo was fined $185 million over what the CFPB called "the widespread illegal practice of secretly opening unauthorized deposit and credit card accounts. Wells Fargo Hit With $1 Billion In Fines Over Home And Auto Loan Abuses April 20, 2018" Ever since WF took over WaMu's mortgage dept. services, I've had nothing but headaches from them. WF screwed me over real good back in 2009.

They intentionally stalled, hemmed and hawed, and did not pay the Homeowners Insurance policy required in mortgages. The deadline came and went, despite numerous calls from myself and the broker I go through. On the final day of the dead line, we were told that they had signed and faxed the needed info, and paid up....this happened on a Fri.

Tick-tock...WF lied, they didn't pay up nor did they fax anything...my homeowners insurance was past the final deadline, and the policy was canceled...by the time the policy was finally paid for, my rates went way up....Grrrr! That's the kind of BS they pull...

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ID
#1472614 Review #1472614 is a subjective opinion of poster.
Service
Wells Fargo Mortgage
Reason of review
Bad quality

Wells Fargo put my money and my personal information at risk

Wells Fargo put my money and my personal information at risk, changing the delivery address of my account statements 5 times in the last 9 months, without my authorization and in confabulation with third parties. There are common practices of Well Fargo, fraud, deception, lack of knowledge of their workers and irresponsibility towards their customers.
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1 comment
Anonymous
#1797470

dear wellsfargo i have an idea that i think will make wells fargo lots of money it is called pie 3.14 if you decode pie into letters using the ascii set a=1 etc you will find the accent books and software use sun microsystem and microsoft to sift and decode pie you will gold and oil in pie

ID
#1470450 Review #1470450 is a subjective opinion of poster.
Location
San Antonio, Texas
Service
Wells Fargo Customer Care
Reason of review
Poor customer service
On the early morning of 02/07/1I unsuccessfully was able to make an online transfer that needed to bs completed by 10am. To my surprise I couldn't complete it. I went to work and still before 10 it could not be done. Another bill was late as well. Nevertheless I called...
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7 comments
Anonymous
#1646194

You must work for them..... Just kidding...

Great explanation.. Folks need to learn that when the agent says they can't do something, they can't do it. Calling back and haranguing someone else will not get it done. Talking to a manager will not get it done.

Budget like an adult and you'll be just fine. Start with cutting off whatever internet enabled device you're using to post this banal tripe.

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ID
#1468324 Review #1468324 is a subjective opinion of poster.
Service
Wells Fargo Money Transfer
Reason of review
Problems with payment

Wells Fargo - Claim

My 1/31/19 direct deposit of $1055.46 should’ve hit the 1/23/19 closed account ending in 1703 and rejected back to the issuer of the direct deposit pension check of $1055.46 Chevron whereby they will reissue a paper check to me. However, that DID NOT HAPPEN!!! Instead the $1,055.46 was rerouted (without my permission to a new account 8385 account !!) Bottomline is I feel Wells Fargo should ‘ve Rejected the$1055.46 back to Chevron and will Chevron will turn around and reissue the 1/31/96 check of $1,055.46 to me in paper!
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ID
#1467423 Review #1467423 is a subjective opinion of poster.
Location
Tracy, California
Product
Wells Fargo Direct Deposit
Reason of review
Problems with payment

Wells Fargo - 4th Largest Bank in US

And they cant fix their problems in two days. Cant pay bills. Can get paycheck. Problems trickle down from the top. Let's have a change or it's a big con job.
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ID
#1467328 Review #1467328 is a subjective opinion of poster.
Location
Chandler, Arizona
Service
Wells Fargo Customer Care
Reason of review
Poor customer service

Wells Fargo - Very disapointed customer!!!

Not able to do a VERY IMPORTANT bank transfer today. This is about the 3rd within a month (that I personally know of) with a website crash. DON'T BE CHEAP AND GET INVEST IN BETTER SOFTWARE!!! I have been a loyal customer, but after these inconvenient experiences I will be withdrawing from Wells Fargo, and joining another bank! -END-
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ID
#1466463 Review #1466463 is a subjective opinion of poster.
Location
Victoria, British Columbia
Service
Wells Fargo Banking Service
Reason of review
Poor customer service
Online banking was down again ( not unuasal, getting worse) for the past two days 02/01 02/02 I would havecalled Wells Fargo but seems to be a common problem online down. Finally called to find out that Wells Fargo decided to upgrade all customers without notafaction...
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ID
#1463003 Review #1463003 is a subjective opinion of poster.
Location
North Bergen, New Jersey
Service
Wells Fargo Online Banking
Reason of review
Poor customer service
Preferred solution
I think you are well aware base on the past