Wells Fargo
Reviews and Complaints
Don't use that ATM!
Wells Fargo Banking Service Review from Fort Lauderdale, Florida
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Verified Reviewer | Jacksonville, FloridaBad customer service
I have had the worst customer no-service experience ever from CSR Crystal employee id 73040 on Aug 21, 2015 at approx 7:00 pm. She was very argumentative and wanted to talk over me every time I tried to form a sentence, she did not want to listen to the problem about the fraud that Wells Fargo contacted me about.
When Wellsfargo contacted me about fraudulent activity that was going on on my account it prompt me to check my transactions and I found more fraudulent transactions and reported it to the fraud department. after a few days I received a email from Wellsfargo telling me claim was complete, when I called I was told well we did not find any fraudulent transactions your on your own. I WAS CONTACTED BY YOUR "FRAUD" DEPARTMENT MAKING MY AWARE OF A BREECH OF MY ACCOUNT WOW!
And now i'm being told your own your own., Well lesson learned I am transferring my direct deposit to another bank who will value me and protect my assets. take heed and find a new bank!!!
- Rude representative
Preferred solution: Full refund
Experience
- Poor customer service
- Rudeness
- Rude representative
Wells Fargo Auto Loan Review
Wells Fargo - Checking Account Review from Raleigh, North Carolina
We have had all our banking business with Wells Fargo for about 5 years now. Small business, personal, savings, two teen checking accounts and their savings and our home mortgage.
Never had a problem until a recent customer of ours bounces a check of over $15,000. It sucks and we have had to fight to get this corrected through legal litigation. But what is worse is the bank (loss prevention) not only froze all of our personal accounts, they took every penny, even the money belonging to our kids. But they have no problem taking the money that has been automatically been paying my kids from their jobs and not releasing their money.
What does our personal checking have anything to do with the business checking? Especially our kids' money?
Zero interest rip-off
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | East Hampton, VirginiaWells Fargo Crooked
- How they believe that ppl dont watch their account balances
- Liars and deceptive practices
Wells Fargo Overdraft Protection Review
Refund issue
Wells Fargo Account Review from Yakima, Washington
Opportunity Checking Wells Fargo
- Not being able to make deposits at atm
Preferred solution: Allow me to deposit cash at ATM so I can pay my bills, I am not able to deposit inside the branch. I use this accounts for my bills. I deal with cash and not Direct Deposit for all my income so I am unable to go inside a branch every time
Review from Omaha, Nebraska
Horrible customer service. Uses hidden fees to exploits customers!
- Liars and deception
- Incompetant
- Manager
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasIncompetence, deception and lies
I was informed by Wells fargo that I was qualified for refinancing my home that was finance by them ( Wells Fargo). after they requested a home appraisal and send an appraisal person, I was charge for the cost of the appraisal.
I have more than 28% equity on my home, I never was late on my payment as they are taken from my checking account every month, but they refused to refinance, the reason was that, I do not qualified because I Own another home that was free and clear from any mortgage. The truth is that Wells Fargo is a predator of the peoples money, they are after people that can not pay for their loans to take their home from them. I have enough with Wells Fargo, I will close my accounts. Today Iam selling one of my homes so I can pay off Wells Fargo.
If you are interest in buying it; here is the Address. 3406 Maitland San Antonio, Texas 78258. When I sale this home I will pay Wells Fargo in single Dollar bills so these SOBS can expend some time in labor.
I ask every American to close their account with this predator greedy SOBS.
- Poor customer service
- Liars and deception
Preferred solution: Deliver product or service ordered
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Ppl dont believe it till it happens to them. Believe me it did.
Its called opportunity checking. That they give to those that dont quality for regular checking. Its so not a good idea. I was always overdrawn.
More late fees.
Then I figured it out. If you drop the socalled overdraft/savings account that they say u must attach to it you will be good.