Unclaimed
Wells Fargo
Reviews and Complaints
6.6M
CLAIMED LOSSES
1.8K
TOTAL REVIEWS
390K
PAGE VIEWS
3
ISSUES RESOLVED
Wells Fargo Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior ReviewerThey did this without me
Wells Fargo Bank in a returning my money for a scandal they did to many people ad CPI to auto loan . The appointment was canceled with wells Fargo 48 hours in advance. They did this without hearing even my side. How is that possible. Then Wells Fargo didn't even give them all my evidence and tried to say they never got it when I have a email or 2 of them saying they got the paper work. ONT USED
User's recommendation: dont use.
ID
Loss
$15000
Preferred solution
Them to provide a fair amount and not 2000 ,500 less than wells fargo offered
New Reviewer
Lost card
Its upsets me that there is no longer a temporary card that you could receive from bank. I lost my card and have to wait 5-7 days to obtain a new one
User's recommendation: Things change to much when banking.
1 comment
ID
Location
Morrow, Georgia
Pros
- No help
Cons
- Couldnt help
Preferred solution
Stop changing banking options
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRude Customer service representative
She was laughing because of my vocabulary which is not funny. She dont answer my questions directly.
1 comment
ID
Service
Wells Fargo Sales Representative
Pros
- Nightmare
Cons
- Customer service reps
- Failure to resolve the problem
Preferred solution
Let the company propose a solution
Wire Transfer service fee
I am writing regarding the $45.00 wire transfer fee I was charged on 10/20/21, which I feel should not have been charged to my account. There is a statement that the Fees may be waived if funded from an eligible account type. I feel in my case, the business I have done with the Bank over my 44 years as a customer should be an important consideration for classifying my accountant, as an eligible account type and this fee waived. Thank you, Sandra Granja
User's recommendation: Don’t give up!
1 comment
ID
Location
Miami, Florida
New Reviewer
Worst customer service ever. This bank needs to be shut down
I sat on hold for hours for the past 3 days waiting to speak to loss prevention. They put a hold on my check and closed my account. Due to my last previous account. I had lost my debit card and someone had deposit a 3700 fraud check into my account. When I found out about it I filed a police report right away about it. Now Wells Fargo is refusing to let me bank with them.
User's recommendation: Don’t bank here.
1 comment
ID
Location
Ankeny, Iowa
Cons
- Does not allow timely access to contents of safe deposit box
- Manager
- Spoke with 5 people to no avail at getting my money
Preferred solution
Let the company propose a solution
New Reviewer
Resolved: Personal loans
Update by user Oct 22, 2021
Company fixed the issue and I have been provided with full refund. Overdraft courtesy.
Original review posted by user Oct 22, 2021
Just denials on credit card and personal loans. Should not be so restricted and give those opportunity especially if they have an account with Wells Fargo Bank. Resolved
ID
Location
Orange, Texas
Pros
- Fast website
- Decent customer service
Cons
- Rude representative
- No customer service
Preferred solution
Credit acceptance
New Reviewer
Fraud
Wells Fargo has zelle set up but will not reimburse for fraud. I thought since it was linked to Wells Fargo. It was reputable. It is not. Do not use zelle for any transactions. Wells Fargo will not do anything for fraudulent purchases.
User's recommendation: Don’t use zelle from Wells fargo.
2 comments
ID
Cons
- Will not help in fraud cases
Loss
$200
Preferred solution
Full refund
Lack of co operation/service
I have requested that my branch provide me with some rolls of Silver Dollars. (Not Sacagawea, not Susan B Anthony) But the real large size ones. I have been getting these for years to give to children for Christmas. Me branch tells me they can't order these. I am in need of 100 of these silver dollars. Can my local branch help me out? Can a bank the size of Wells Fargo not help a customer?
User's recommendation: Beware.
ID
Location
Smithfield, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot log on in
Hi. My iMessage is down, so I've been trying to log on via your emailing me code as requestedfor TWO DAYS! What is going on?? I have stuck with you through your many MANY problems, but I think now is the time even I have quit you.
User's recommendation: This is a Beware Bank. I've been with them for 20 years. I don't think I'll be one any longer.
ID
Location
Atlanta, Georgia
I am trying to speak to someone in customer service and cannot get to speak to anyone. I get told the next available banker will be 30 minutes and after fifteen minutes waiting it is still 30 minutes.
This is an international call from Ireland and waiting on the phone for 45 minutes to an hour is not an option. While trying to verify my account a pop up appeared and while trying to get it off the screen the next thing is I am told I have changed my account from mail and on line to online only and there is no way to reverse this. Can I please have an email address for customer service or a call back to 011353****57487 so I can resolve this issue. The previous survey number is 20759****
ID
Location
Palm Harbor, Florida
Terrible bank
I have been a customer for about 20 years. The lobby to my branch is never open and only 1 lane in the drive through. This is Albany Oregon. I call the branch and they do not even answer the phone.
ID
Location
Salem, Oregon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy check hasn't hit my account
Why my check hasnt hit my account.. I get paid every Tuesday morning. For some reason I didnt get paid yet..
ID
Location
Mcdonough, Georgia
Loss
$934
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerChek olding
Yesterday I had my little tank and today they stopped me. It is not fair that I can do about it. I have too many difficulties about this. Also last week, I do not understand why? able com costumer cervice and they treated me very badly I was explaining my reason and I preferred to hang up the call is a lack of respect I have to tire my account for this and see where I can get another
ID
Location
Charlotte, North Carolina
Preferred solution
Full refund
New Reviewer
Banking error
The machine wouldnt let me get the customer service I needed or even talk to someone.very very frustrating.
User's recommendation: Don’t use this number.
ID
Pros
- Locations everywhere
Loss
$20
Preferred solution
My bank error fixed please
Can't get my information corrected
I have gone to my local Wells Fargo branch twice to get my SS number corrected, they entered it wrong and other info. They have still not corrected the information and I have problems every time when I want cash back. Now they want me to come in for the third time to correct this. I have had it, I think it's time to switch to a different bank.
User's recommendation: Use another banking system and drop WF.
ID
Location
Asheville, North Carolina
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Wells Fargo
"no longer a temporary" ? You've done this before ?
Get a grip and be more careful with important things. You're lucky you weren't carrying cash like we had to do before all this electronic malarky.