Wells Fargo
Reviews and Complaints

I am in total agreement about the discourteous treatment and lack of diplomacy of 9 out of 10 WF cust serv Reps that I have spoken to; most of which are calls that I AM RETURNING from a voicemail message left.

My husband and I had a mortgage with wells fargo, a car loan (should have left it with my origianl lender a credit union

a credit card and now line....due to loss of income (less hours not unemployment so I am lucky there) and hadn't in better than 2 decades been late or entered a grace period with our mortgage until several months ago when we phone them the DAY BEFORE our mtg was due for assistance with a refi, interest rate reduction something to lower the payments that had become impossible without credit card cash advances, etc.....they were unwilling to help AT ALL, sure they said that they could move that payment to the end but we'd be in the same boat the next month....we went in to debt to try and keep our home. Our nt was $321,000 of which we were willing to to pay over the life of the loan but needed their help, Noveember 13th we close (lose I should say) on our home, the short sale amount that this smart (***) financial company , WELLS FARGO settled for is less that $228,000, their loss nearly $100,000, real smart, huh. recently,recently we called them to work out a plan to pay 2 2 payments for my truck (within 9 days) the first one, 31 days late, they said no, they arranged to pic up my truck and again in tears and near a break down becuase of WF - today they phoned me at work regarding a now line and visa and threatened me with wage garnishment....when does it stop..let's start a focus group KOWF club KISS OFF WELLS FARGO - strength in numbers!!!!!!!!!!!!!!!!!

i HAVE BEEN ON A HOME MODIFICATION PLAN WITH WFB FOR THE LAST SIX MONTH. WHAT A JOKE. I HOPE THIS BANK GOES BANCRUPT AND I WILL HEAR THIS NAME AGAIN.

What a joke. since when does wells fargo not tolerate these tactics???THEY PRACTICE THEM EVERYDAY!!!! I HAVE HAD TO DEAL WITH THEM SINCE DECEMBER 08..SO FAR, MY VEHICLE HAD GOTTEN REPOSSESSED & MY HOME IS NOW IN FORECLOSURE DUE TO THEIR MODIFICATION PROGRAM...WF SHOULD BE SHUT DOWN..

I agree about the customer service at Wells Fargo. I have an auto loan there and when I call them they are very rude. The economic crunch has hurt us, and we are just now bouncing back, and the customer service department has spoken to me rudely every time I call them.

Call again, don't offer any information to the representative accept that you need to report another representative. Tell her and that you cannot go into detail.

When the supervisor comes on, give a complaint about the representative(s) AND address your issue then. If that doesn't work, call another department to report this department's acts.

Wells Fargo does not tolerate these tactics, especially when you are trying to correct an issue and get them paid. Good Luck.

I hate wells fargo - they are by far the worst bank that exists here in america.

Why didn't you cash the check at your bank? It would have been free.

I also had a vehicle financed with Wells Fargo, and you are totally correct. They will stat to call you the day the payment is due, if they have not recieved it.

there is no such thing as a grace period. They will call all day long from various cities. i found myself constantly telling their reps that I have spoken to someone about my payment. But beware!!!!

I was told that they have now bought Wachovia Bank.

I did not know this when i financed the car i presently drive. Anyway, Wachovia has not continuously called me or sent me letters if the payment has not reached them by the due date.

*** sis u just as big a freak as me!! Do you remember the times I made u sit on my lap and jump up and down furiously until I screamed out loud?

Well if there is any vindication it is that the Obama Bailout Squad has listed Wells Fargo as one of the two worst offenders in the free money fro banks plan and with the worst loan mod program. Not whining but is that not why taxpayers gave Billions to banks?

glad to see there profits up, I was offered a six month reduction in payments and the "lady" told us then we could re-finance.

But to make payments let all our other debt go south. I am sure there will be lenders lineing up to help then.

maybe someone needs to print this post and send it to the "professional's" HR department. Never let someone get under your skin, no matter what side of the fence you are on. Right is right and wrong is... well, someone will caught if there was any wrong doing. If not, you know you done your best, smile and admit to that and walk away. I work for a bank as well and have for a very long time. Rather than sinking to below the toes why not try to find a remedy or at least act like you will try to find a remedy to a customers problem. Not everything can be fixed, but someone can at least try to find a remedy. It sucks being in the middle of disgruntled customers and the position of your job; but you are a public servant, and unfortunately at times, unhappiness and blame comes with that.

Leeds.... have you contacted HUD or your states attorney generals office to find remedies, or events of actual fraud by Wells Fargo? See if you can get a free consultation with an attorney, and find if the attorney can advise you a loan auditor. And by loan auditor, I do not mean one of those internet loser brokers who have software they compare your loan docs to (and probably work with the predatory lenders). Find someone to go through each and every document from the loan application through your current loan statement. If there was fraud, it will be found. You can also research the internet by searching "Wells Fargo Fraud". See what you come up with. Not saying there is anything out there.... but you never know.

But start with a loan audit if you feel you have been duped. Predatory lending has become a very successful business these days with the upside down housing market. They know homeowners are desperate to keep their homes.

You may want to call the company that closed on your loan. Do you have a copy of the appraisal? Your original loan application? Loan agreement? Get all that information together for your auditor. In my experience, I have had loan processors change the persons income after the fact, interest rate, and raised the appraisal. See what you can find out there. Do your homework and quit wasting time here complaining. Not knocking you down here, ok.... if you are serious about what you feel, start doing your homework and let lay the complaints. If there was truly fraud on anyones part it can be found as everything is documented.

LOAN AUDIT!!! Get to work.

Yes, Krista. I would say it to your face.

Up close and personal.

Would you like to stop by? Maybe afterwards we can "hug" and make up (hint hint).

I am not trying to incite a riot, I was only trying to warn others of Wells Fargo and the habit of mistreatment that others have experienced as well. I hope your little existance continues so smooth you never need anyone else.

So stop hating everyone and relax, I was only tyrying to save you from the heart ache many others have suffered.

Don't want thhe warning fine, but don't insult the whole world because we are not as perfect, smart or pretty as you are Sally. As to why would you work for a bank, you got that customer service attitude about perfect for the career.

You know this is a posting to warn others of the pitfalls of dealing with Wells Fargo and the way they operate. If you don't want to head the warnings and only want to insult, just remember one day you may need help and I hope someone cares enough to help you you sniveling little ohh I got it *** ooohhh I bet that hurts.

Ooo!! Wow Sally I'm sure *** was a big word for you!!

And using "idiots" as an insult. You're a pretty tough woman behind the keyboard.

However, I seriously doubt you would have the balls to talk that kind of *** to someone's face. How sad you are.

:cry Waaah! Waaah!

Booo Hooo! ALL of you are a bunch of idiots. Not just this original poster. Why the *** would I work for a bank?

"How much commission do you make stealing from us?" or "You must work for Wells Fargo." WOW such moronic 10yr old responses. Grow up and shut up. All of you are so comical.

Each of you, go shove your heads back up your c*nting mother's vaginas. I'm sure your tiny brained heads can fit up there.

SALLY DID YOU READ THE POSTING?????? I guess the only part you understood was the Interest rate, sounds like the rest of the post mentions other stuff too you heartless schrew

What is DP?

Waht is DP?

I too am having issues with this Bank. I leased a car and at the end of the term they were to pick up the car cause I didn't want it.

I was told if they picked it up it would be considered a repo and go against my credit report.

My lease is called "Lease Agreement With Option to Purchase" go figure. take you agreement to a lawyer, have the lawyer call the back.

Sally,

Are you the master of DP?

Krista,

Do you do DP?

Sally Sally Sally just shut the *** you miserable hag

The phrase "you make up words like a 3 year old child." isn't a question it's a statement. So I guess you make up questions like I make up words.

"Theifs" is not a word. You make up words like a 3 year old child?

Glad to see Wells Fargo is still at it. What a bunch of thieves. Guess thats why they are showing a profit this year while the rest of the industry sings the blues.